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29 Questions & 45 Answers
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  • Question
    How many pull-out freezer bins? The Product Features section says there are two pull-out freezer bins. But the photo shows only one. Are there supposed to be two?   (6 Answers)

    By Bpollen June 5, 2017.

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    • Best 
      Answer

      Hi Bpollen- This is Sue at GE Appliances. Thanks for considering our GE® 25.4 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSS25GSHSS! We are sorry for any confusion. A website correction request will be sent to BestBuy. The refrigerator is equipped with 1 Slide-Out Freezer Storage Basket. It also has 2 Adjustable Freezer Cabinet Shelves and a Sweet Spot Shelf - 1/2 Fixed. This convenient shelf sits right above the ice bucket. Great storage space for pints of ice cream, juice cans, and more. Also, our GE® ENERGY STAR® 25.4 CU. FT. SIDE-BY-SIDE REFRIGERATOR GSE25HSHSS is equipped with 2 Slide-Out Freezer Storage Baskets. Thanks for reaching out to us. Keep in touch!

      By GE Answers June 7, 2017.

      • Brand Representative
  • Question
    Is this refrigerator (GSS25GMHES) frost-free? The other model (GSE25HMHES) that is $100 more on the sale price ($200 on the regular) says "frost-free" in the title as well as the specs. This one doesn't mention it at all. Thanks!   (2 Answers)

    By CavemanCooking November 27, 2016.

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    • Best 
      Answer

      This refrigerator is frost-free.

      By CommunityAnswer November 28, 2016.

    • Question
      Is there a sensor that beeps when the doors are left open?   (2 Answers)

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      • Best 
        Answer

        Yes, but not with the out-of-box settings... There is a "Door Open" button you can press (the LED light will now be lit green) to activate this warning beep you are asking about. I just tried it. The LED flashes then after about 2 minutes it starts beeping about 2x per second. To shut it up? Just close the open door. Hmm. Thanks to you I learned something new! This should prove useful for the days when I overstuff my freezer and it pops open if something heavy falls against the door.

        By FatDaddy May 28, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Home Depot & Lowes advertise this fridge as slate. Best Buy is saying Stainless Steel? Which is it?   (3 Answers)

      Answers
      • Best 
        Answer

        The refrigerator is slate finish.

        By CommunityAnswer June 6, 2016.

      • Question
        Can a deli tray be bought for the side by side?   (1 Answer)

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        • Best 
          Answer

          Hi Jim-this is Sue from GE Appliances. For assistance with parts and accessories, we suggest to contact our GE Parts Team at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET or visit http://www.geappliances.com/ge/parts/?icid=GEARpartsflyout-repairparts- Thanks for checking with us!

          By GE Answers January 19, 2016.

          • Brand Representative
      • Question
        Please let me know if the front and the sides of this refrigerator are stainless steel.   (1 Answer)

        By Julio August 18, 2017.

        Answers
        • Answer

          Yes, the front and sides of this are stainless steel.

          By CommunityAnswer August 18, 2017.

        • Question
          Do you have a side by side stainless- steel Refrigerator 25.4 Cu. Ft. 67.5 inches Tall ?   (1 Answer)

          By tripled August 13, 2017.

          Answers
          • Answer

            Hi tripled- Thanks for viewing our GE Side-by-Side Refrigerators! We currently do not offer a model that is 67.5"H. The overall height of our Side-by-Side models is at least 69 1/2". We suggest GE® ENERGY STAR® 21.2 Cu. Ft. Stainless Top-Freezer Refrigerator GIE21GSHSS (Factory-Installed Icemaker); GE® ENERGY STAR® 21.2 Cu. Ft. Stainless Top-Freezer Refrigerator GTE21GSHSS (Optional Icemaker). Overall Height is 66 3/4 in. Height to Top of Case 66 1/4 in. Keep in touch. We are always glad to help make your shopping experience a little easier! SUE@GEA

            By GE Answers August 14, 2017.

            • Brand Representative
        • Question
          What are all the differences between model GSS25GMHES and GSE25HMHES?   (1 Answer)

          Answers
          • Answer

            Hi Karen- Thanks for viewing! GSE25HMHES is Energy Star Qualified. It also features LED lighting, Clear Look (vs White) door bins and Glass Freezer Shelves. You'll love the easy-clean Slate finish that resists fingerprints and smudges. Keep in touch!

            By GE Answers July 26, 2017.

            • Brand Representative
        • Question
          on the GE GSS25GSHSS, are the refrigerator storage bins for vegetables etc. on rollers? Are all the bins on rollers?   (2 Answers)

          By ladygolfer June 13, 2017.

          Answers
          • Answer

            Hi ladygolfer- This is Sue at GE Appliances. Thanks for viewing our GE Series! The vegetable pan (middle pan) has no rollers/wheels but the vegetable pan cover has 2 wheels. The bottom pan has 2 wheels while the bottom pan cover does not have wheels. The snack pan, nor cover has any wheels. Love the look of a stainless steel kitchen? Our extensive line of stainless steel appliances offers infinite design possibilities. Learn more about our Stainless Steel Appliances: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch!

            By GE Answers June 15, 2017.

            • Brand Representative
        • Question
          Does Best Buy offer a military discount on this appliance at this listed price of $999.00?   (0 Answers)

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