Questions & Answers

9 Questions & 14 Answers
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  • Question
    Is the black a textured finished or gloss? Does the black scratch easily?   (1 Answer)

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    • Best 
      Answer

      Hi Jetta- This is Sue at GE Appliances. We are excited to hear of your interest! The refrigerator features a high-gloss finish. The steel exterior is coated with a high quality baked-on finish. While the exterior is not scratch-proof, to keep your refrigerator looking new and provide protection for the exterior paint finish, we suggest to apply a coat of appliance polish wax at least twice a year. Use a clean, soft cloth to wipe or clean the exterior. See the following link regarding cleaning the exterior: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17447 - Thanks for checking with us!

      By GE Answers July 28, 2016.

      • Brand Representative
  • Question
    what is the width and height of this refrigerator 25.4 GE side-by-side in black   (2 Answers)

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    • Best 
      Answer

      Hi Kate- This is Sue at GE Appliances. The Approximate Dimensions are (HxWxD) 69 1/2 in x 35 1/4 in x 34 3/4 in. Check out the Quick Specs online at: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=310215_gse25ggh_c2.pdf - Thanks for checking with us!

      By GE Answers June 13, 2016.

      • Brand Representative
  • Question
    I BOUGHT MY GE CAFE FRIDGE AT BEST BUY #CSS25USW. I t has gone out, what fridge do you suggest replacing the space. I had my kitchen remodeled and it was semi enclosed   (1 Answer)

    By Anonymous July 26, 2017.

    Answers
    • Answer

      Hi - Thanks for being a loyal GE customer! We suggest to view our GE Café™ Series 21.9 Cu. Ft. Counter-Depth Side-By-Side Refrigerator CZS22MSKSS. This model is not as deep as your current model. We suggest to view the Quick Specs for all product dimensions to ensure it will fit your space: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=CZS22MSK_c3.pdf - Check out our Café collection: http://www.geappliances.com/ge/cafe.htm?icid=HPg_cafe - Keep in touch! SUE@GEA

      By GE Answers July 27, 2017.

      • Brand Representative
  • Question
    Hi, this is my first purchase of an GE refrigerator...usually buy whirlpool...the actual temp of refrigerator states it is 34 degrees but it is too warm...placing a manual thermometer to compare readings, it says 50 degrees... my GE is new   (1 Answer)

    By Anonymous July 18, 2017.

    Answers
    • Answer

      Hi- Thanks for your purchase! We are sorry to hear of this issue and glad to offer assistance! Testing the temperature can help determine if the refrigerator is working properly. Before getting started, remember that the frequency of door openings plays a large role in maintaining proper refrigerator temperatures. Also, always allow twenty-four (24) hours for the temperature to stabilize whether setting the controls for the first time or after making an adjustment. The recommended refrigerator temperature is 37 degrees F. Temperature measurements in the fresh food and freezer compartments should never be made of the air. Air temperature fluctuates during defrost and during door openings. The best way to measure temperature is to place a bulb type or candy thermometer that is capable of reading below zero temperatures directly into a container of food or liquid that has been in the refrigerator or freezer compartment for at least twenty-four (24) hours. When checked first thing in the morning the temperature reading should be between 34-42 degrees Fahrenheit in the refrigerator section. If the liquid temperature reading is 50F, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com: http://www.geappliances.com/service_and_support/service/ - We are confident our factory-trained service technicians can resolve any issues to your satisfaction. Thanks for reaching out to us. Keep in touch. Sue@GE

      By GE Answers July 19, 2017.

      • Brand Representative
  • Question
    How soon can this be delivered in the Fredericksburg, VA area?   (1 Answer)

    By Flannigan32 December 5, 2016.

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    • Answer

      Best Buy dekivery is horrible !!! Good luck cause I'm thinking neverary

      By Jerseygirl December 5, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Is there a light in the freezer? Thanks!   (2 Answers)

    By Pumpkineter October 26, 2016.

    Answers
    • Answer

      Hello Pumpkineter - this is Nancy at GE Appliances and I am happy to help you. Yes, there is an interior light in the freezer of this refrigerator. I hope this helps! Thanks for checking with us!

      By GE Answers October 30, 2016.

      • Brand Representative
  • Question
    can door handle/door be removed during installation   (2 Answers)

    By paula September 26, 2016.

    Answers
    • Answer

      Hi Paula, I am happy to help. The doors can be removed. Removing doors can be found in the installs at the link below: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-5.pdf I hope this helps. We appreciate you checking with us. Lisa from GE Appliances.

      By GE Answers September 27, 2016.

      • Brand Representative
  • Question
    WHERE IS IT MADE   (3 Answers)

    By KATHY September 21, 2016.

    Answers
    • Answer

      Mexico, or at least ours was made in Mexico.

      By BryanTurley October 29, 2016.

    • Question
      Compare the noise level on model gse25gghww to the noise level on model gss25gghww.   (1 Answer)

      By Jay July 29, 2016.

      Answers
      • Answer

        Hi Jay, I am happy to help. The noise level should be similar on both models. We appreciate you checking with us. Lisa from GE Appliances.

        By GE Answers August 3, 2016.

        • Brand Representative

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