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42 Questions & 71 Answers
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  • Question
    Is a GE filter required to operate icemaker and water? I already have filtered water going to the fridge.   (5 Answers)

    By Dave April 7, 2016.

    Answers
    • Best 
      Answer

      Hello Dave - this is Nancy at GE Appliances and I am happy to help you. A GE water filter is not required to operate the icemaker and water dispenser on this refrigerator. You will want to install the bypass plug that comes with your refrigerator if you do not wish to use a water filter. I hope this helps! Thanks for checking with us!

      By GE Answers April 10, 2016.

      • Brand Representative
  • Question
    Will the stainless steel show finger prints?   (5 Answers)

    By Bea May 26, 2016.

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    • Best 
      Answer

      Yes, it needs constant cleaning

      By Happy7 June 17, 2016.

    • Question
      Manufacture   (2 Answers)

      What is the country of origin for this item?

      By Stonebank September 4, 2015.

      Answers
      • Best 
        Answer

        Mine says made in Mexico.

        By littlejo April 10, 2016.

      • Question
        WY isn't there more pictures of the refrigerator inside and outside to help me make up my mind   (1 Answer)

        Answers
        • Best 
          Answer

          Hello Thomas - this is Nancy at GE Appliances and I am happy to help you. We're sorry to hear that you are unable to see photos of the inside of the refrigerator. Please visit the main GE website at: http://products.geappliances.com/appliance/gea-specs/GSE25HGHWW which shows photos of both the freezer and refrigerator with the doors open. I hope this helps! Thanks for checking with us!

          By GE Answers October 18, 2016.

          • Brand Representative
      • Question
        why does the ice bin not fill completly with ice just puts in one layer   (1 Answer)

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        • Best 
          Answer

          Hello - this is Nancy at GE Appliances and I am happy to help you. The GE side-by-side refrigerator should produce about 4.5 pounds or 130 cubes per day. The bucket will hold approximately 8 pounds of ice. If your refrigerator is not producing this, then we recommend checking the following: 1) make certain the water filter is not clogged; 2) make certain the freezer temperature is not too warm; 3) If there is very little food, or no food, in the refrigerator or freezer sections, this can cause temperatures to significantly fluctuate; 4) Check that there is no restriction in the water supply and if so, please contact a plumber. Otherwise, we recommend contacting GE Consumer Service at 1.800.432.2737, Mon. - Fri., 7:00 am to 10:00 pm, and Sat. - Sun., 8:00 am to 6:00 pm, EST. You may also schedule service online at: http://www.geappliances.com/service_and_support/service/ I hope this helps! Thanks for checking with us!

          By GE Answers March 29, 2016.

          • Brand Representative
      • Question
        I need to know how tall this refrigerator is? Model GSE25HMHES   (1 Answer)

        Answers
      • Question
        My GSE25HGHBB just arrived and I am very surprise that the actual unit has the black textured finish, BUT the doors are high gloss with no texture. It looks like the wrong doors are on the unit. have 2 high slobber dogs that is exactly why I didnt get SS   (1 Answer)

        Answers
        • Answer

          Hi AC- Thanks for choosing our GE® ENERGY STAR® 25.3 Cu. Ft. Side-By-Side Refrigerator GSE25HGHBB! We are sorry to hear you were "surprised" with the finish. All side-by-side models in black have a textured steel case and high-gloss doors. Thanks for sharing your thoughts. Your comments regarding the design are important to us. We suggest to view the following link for cleaning tips: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17447 - Keep in touch! SUE@GEA

          By GE Answers July 26, 2017.

          • Brand Representative
      • Question
        Hi, does this refrigerator hold a gallon of milk in the side doors? Thank you   (2 Answers)

        By candykid July 23, 2017.

        Answers
      • Question
        I'm especially interested in the freezer size. Does the listed 9.7 I believe, subtract the size of the huge ice maker, or is it just the measurement of the freezer?   (1 Answer)

        By bill July 14, 2017.

        Answers
        • Answer

          Hi Bill- We are excited to hear of your interest in our GE Series GSE25HSHSS! The freezer capacity (9.7 cu. ft.) includes the icemaker. The icemaker and bucket takes up approximately 1 cu. ft. (Fresh Food Capacity 15.7 cu. ft.). Keep in touch! Sue@GEA

          By GE Answers July 19, 2017.

          • Brand Representative
      • Question
        What other colors is it available in?   (1 Answer)

        Answers
        • Answer

          Hi Brian- This is Sue at GE Appliances. GE® ENERGY STAR® 25.4 Cu. Ft. Side-By-Side Refrigerator GSE25HMHES (Slate) is also available in White GSE25HGHWW, Black GSE25HGHBB and Stainless Steel GSE25HSHSS. Keep in touch!

          By GE Answers July 13, 2017.

          • Brand Representative

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