Questions & Answers

1-10 of 27 Questions
  • Question
    The height on this fridge shows 69.7 to top of hinge in the Specs. Then again it shows 69.7 as the height in the Dimensions block. It is obvious that the hinge height should be taller. What is the height of this fridge without the hinge height?   (2 Answers)

    By Glenda September 9, 2016.

    Answers
    • Best 
      Answer

      Hi Glenda- This is Sue at GE Appliances. Thanks for your interest! Overall Height including hinge is 69 7/8". Height to Top of Case is 69". We apologize for any confusion. Thanks for checking with us!

      By GE Answers September 12, 2016.

      • Brand Representative
  • Question
    Does this model have a removable ice bucket in the door?   (1 Answer)

    By Linda September 7, 2016.

    Answers
    • Best 
      Answer

      Hello Linda, This is Joyce from GE Appliances. I will be happy to help! This model has the ice bucket in the left hand door. Pull up and out on the ice bucket to remove it from the compartment. To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly. This model does have the capability of adding a second icemaker in the freezer section if desired. The kit number is IM5D. Thanks so much for checking with us. Have a good day!

      By GE Answers September 8, 2016.

      • Brand Representative
  • Question
    how much does the optional ice maker cost?   (1 Answer)

    By DavidW July 24, 2016.

    Answers
    • Best 
      Answer

      Hi DavidW- This is Sue at GE Appliances. IM5D Icemaker Kit is sold separately. You can view the price ($99.99) and order online though BestBuy at: http://www.bestbuy.com/site/ge-icemaker-white/5231209.p?id=bb5231209&skuId=5231209 - Thanks for checking with us!

      By GE Answers July 28, 2016.

      • Brand Representative
  • Question
    Where is this fridge made?   (2 Answers)

    By MC April 18, 2017.

    Answers
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      Answer

      Hello MC, This is Joyce from GE Appliances. We appreciate your interest in this beautiful French-Door refrigerator. This model is manufactured in the U.S. in Louisville, KY. Thanks so much for checking with us. Have a good day!

      By GE Answers April 18, 2017.

      • Brand Representative
  • Question
    Does the door display have lights for the water,ice etc. so you can see when the kitchen is dark. ?.?   (4 Answers)

    By Anonymous November 23, 2016.

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      Answer

      Yes, there is an option to have the light one where the water comes out.

      By Rachel November 25, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Is this stainless "smudge resistant?"   (1 Answer)

    By Jane June 22, 2017.

    Answers
    • Best 
      Answer

      Hello Jane - The stainless steel on this model is not fingerprint resistant. -TREY@GEA

      By GE Answers June 27, 2017.

      • Brand Representative
  • Question
    Are there French door fridges shorter than 68 inches? In slate.   (2 Answers)

    By Highlighter June 17, 2017.

    Answers
    • Best 
      Answer

      Try GNS23GMHES. 68.5 to hinge cover but less then 68 in to top without hinge cover. Need to measure the depth of your area you are placing the frig to see if the hinge cover is affecting your height.

      By mattlori June 18, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    We just installed our GE Energy Star 27.8 French Door Refrigerator - model #GFE28GSKSS. We have been trying to install our two bigger bins that are supposed to "pop in" in the right side door, and they don't fit!!! They are too big for the slots. HELP   (1 Answer)

    By Jean April 8, 2017.

    Answers
    • Best 
      Answer

      Hi Jean- This is Sue at GE Appliances. Thanks for choosing our GE® ENERGY STAR® GFE28GSKSS! We are sorry to hear of the difficulty and suggest to view the instructions and illustrations on pages 18 and 38 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60748-3.pdf - If the bins do not install as indicated, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - We hope the manual is helpful. Keep in touch!

      By GE Answers April 10, 2017.

      • Brand Representative
  • Question
    Do magnets adhere to this type of finish?   (2 Answers)

    By Mastiff3 April 7, 2017.

    Answers
    • Best 
      Answer

      Yes, but I would never cover up this beautiful finish with magnets, lol!

      By MegF April 10, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    How much ice does this make? I see specs for some models and the range is 1 lb to 4 lbs?   (2 Answers)

    By ab February 21, 2017.

    Answers
    • Best 
      Answer

      Hi ab- This is Sue at GE Appliances. Thanks for viewing! The refrigerator features a space-saving icemaker on the fresh food door and will make approximately 3.6 pounds of ice per day. Also, always have extra ice on hand with an optional second icemaker in the freezer (IM5D kit sold separately). IM5D icemaker makes approximately 100-130 cubes (3.5-4.5 pounds) in a 24-hour period. Play Video: https://www.youtube.com/embed/R6mw--0jJeY?rel=0 - We hope this is helpful. Keep in touch!

      By GE Answers February 23, 2017.

      • Brand Representative

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