Questions & Answers

1-7 of 7 Questions
  • Question
    Where is the vent of the oven ?   (1 Answer)

    By Anonymous February 20, 2016.

    Answers
    • Best 
      Answer

      Hello - this is Nancy at GE Appliances and I am happy to help you. This is a very nice built-in wall oven. The vent is located below the door. This will help keep the electronics cooler, improve appearance, and provide a better door seal at the top of the door. I hope this helps! Thanks for checking with us!

      By GE Answers February 23, 2016.

      • Brand Representative
  • Question
    Can you see your food inside the oven, is there a light that you can turn on from the outside or does the light only come on when you open the oven?   (5 Answers)

    By CJC November 7, 2017.

    Answers
    • Answer

      Hi CJC- Yes, you can turn on the oven light to view your food cooking without opening the door. The "Oven Light" switch (touch pad) is located on the control panel. Thanks for considering GE. Keep in touch! SUEatGEA

      By BrandAnswers November 13, 2017.

      • Brand Representative
  • Question
    Why am I being charged 40 dollars for shipping when it is advertised as free shipping?   (0 Answers)

    By mokra October 11, 2017.

  • Question
    How big of an opening does this oven need?   (2 Answers)

    By Sally October 9, 2017.

    Answers
    • Answer

      Hi Sally- Thanks for choosing our GE® 27" Built-In Single Wall Oven JK3000SFSS! Cutout Dimensions are as follows: (WxHxD) (in.) 25-1/4 x 28-1/8 x 23-1/2. We encourage you to view the Quick Specs at the following link for more details when planning the space: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320449_jk3000sf_c3.pdf - You can also view the Installation Instructions online for complete details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11043.pdf - Thanks for reaching out to us. Enjoy! SUEatGEA

      By GE Answers October 11, 2017.

      • Brand Representative
  • Question
    Hello! Does the GE cafe series have Oven handles sold separately to match this Oven?   (1 Answer)

    By Anonymous August 30, 2017.

    Answers
    • Answer

      Hello - I am sorry to say that we do not offer alternate handles for any of our products. The only handles that will work with a specific model are the handles that come with it. - TREY@GEA

      By GE Answers September 15, 2017.

      • Brand Representative
  • Question
    what is the cost to install a wall oven?   (0 Answers)

    By honey November 13, 2015.

  • Question
    Hookup charges   (0 Answers)

    Delivery says for this item basic hookup is included. Then under details it says installation service must be purchased for wall ovens to be plugged in?? Which is it. The Customer service line I called said there is a 135$ charge to install wall ovens. My old one needs to be disconnected and removed. How do I know what I need to pay for?

    By Marjorie September 19, 2015.

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