Questions & Answers

8 Questions & 14 Answers
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  • Question
    I am buying this filler kit for $190 - why does it cost $70 to ship it to me with no option of delivering to a store for pick up -   (0 Answers)

    By BestBuyShopper March 17, 2017.

  • Question
    I ordered a microwave model #pvm9215skss and ordered a filler kit #jx36dss have not received the filler kit yet. Need to know is it going to work with the microwave I brought.   (1 Answer)

    By gonzo December 29, 2016.

    Answers
    • Answer

      Hello gonzo - this is Nancy at GE Appliances and we are happy to help you. The JX36DSS is the correct side filler panel kit to use with this PVM9125SKSS. We hope this helps! Thanks for choosing GE Appliances!

      By GE Answers January 10, 2017.

      • Brand Representative
  • Question
    Best Buy installed this product along with a new GE Profile microwave. The filler kit is 16" high while the microwave is a little over 17" This leaves a one inch gap at the top. What's the deal? Do you have one the right size?   (5 Answers)

    By Greg December 23, 2016.

    Answers
    • Answer

      I recently bought the GE 1.9 cu ft sensor over the range microwave JNM7196SK1SS. BEST BUY installed the oven with the GE stainless steel adapter kit to fit this 30" wide oven into the 36" wide opening. Both the oven and the adapter kit are 16" tall so the fit is perfect. Love how it looks and it is functioning properly. If GE sells a 17" tall adapter kit (I didn't see one) then that would obviously solve the issue. However it sounds like you'll have to change your oven selection to a 16" tall oven to fit the adapter that is available. Hope that helps

      By Jeff December 29, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    My over the range microwave GE JVM3670CF02 needs to be replaced. Its width is about 36in but currently available GE microwaves are 30in. Please recommend a replacement model and how to fill the gap if no 36in microwave available.   (1 Answer)

    By Tina November 10, 2016.

    Answers
    • Answer

      Hello Tina - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. NOTE: When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. If available, the filler kit will be listed in the product specifications. We no longer manufacture any over-the-range microwaves in Bisque that have a 36 inch filler kit. You may view our current line up of over-the-range models here: http://products.geappliances.com/appliance/gea-category/microwave-ovens?ascdesc=d&p=1&r=12&sortBy=price&Type=Over-the-Range&Color=Stainless+Steel&Color=Slate&Color=Black&Color=White&Venting+Type=External -TREY@GEA

      By GE Answers December 7, 2016.

      • Brand Representative
  • Question
    Hello, I have purchase a GE OTR microwave, model number JVM617SKSS. Is this kit compatible?   (2 Answers)

    By mcm November 5, 2016.

    Answers
    • Answer

      Yes it's compatible. It really dresses up the microwave.

      By MRobinson May 5, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I have a 36 GE profile spacemaker microwave which is not working anymore and would like to replace. If I decided to buy a GE Microwave, using the 36 over the range accessory filler kit, Pls advice what would be the model of the unit that is compatible?   (2 Answers)

    By chris October 25, 2016.

    Answers
    • Answer

      I purchased the GE 1.9 cu ft sensor microwave JNM7196SK1SS. The 30" wide oven fit perfectly with the GE adapter kit into the 36" opening. Looks great!

      By Jeff December 29, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Will this filler kit work with the GE Microwave Model #PVM9005SJSS?   (2 Answers)

    By Hillbilly September 13, 2016.

    Answers
    • Answer

      Absolutely NOT! I found out the hard way. Hope you avoided my problem.

      By Greg December 27, 2016.

    • Question
      I have to replace a Kitchenaid microwave that is 36 inches wide. does this kit work with other brands of microwave (30 inches wide) or only GE?   (1 Answer)

      By jrm July 5, 2016.

      Answers
      • Answer

        Hi jrm- This is Sue at GE Appliances. We are excited to hear of your interest! The GE - 36" Over-the-Range Microwave Accessory Filler Kit JX36DSS has been designed and tested with GE models only. Thanks for checking with us!

        By GE Answers July 15, 2016.

        • Brand Representative

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