Questions & Answers

51 Questions & 99 Answers
1-10 of 51 Questions

OR

  • Question
    WHAT IS THE WIDTH, DEPTH AND HEIGHT OF THE STACKED UNIT?   (3 Answers)

    By MEL August 5, 2015.

    Answers
    • Best 
      Answer

      Hi MEL-this is Sue from GE Appliances. Thanks for your interest! The approximate dimensions are 75 1/2H in x 26 4/5W in x 30 17/20D in. Thanks for checking with us!

      By GE Answers August 14, 2015.

      • Brand Representative
  • Question
    can i wash a load and dry at the same time?   (4 Answers)

    By RC December 30, 2015.

    Answers
    • Best 
      Answer

      Hello RC - this is Nancy at GE Appliances and I am happy to help you. Yes, this combination unit is very efficient. You can wash a load of laundry and dry a load of laundry at the same time. I hope this helps! Thanks for checking with us!

      By GE Answers January 3, 2016.

      • Brand Representative
  • Question
    How many gallons of water does it use for a full size wash?   (2 Answers)

    By Anonymous October 11, 2015.

    Answers
    • Best 
      Answer

      Hello - this is Nancy at GE Appliances and I am happy to help you. To obtain the average water usage of our washers, it is necessary to look at the water factor (WF or iWF). The iWF is a calculation defined by the Department of Energy (DOE) and all manufacturers are required to publish this information. For Average Water Usage, calculate: Water Factor x Capacity = Average Water Usage. For this model, it would be 7.0 x 3.2 = 22.4 gallons. I hope this helps! Thanks for checking with us!

      By GE Answers October 19, 2015.

      • Brand Representative
  • Question
    agitator or impeller   (2 Answers)

    Which does the washer have: an impeller or an agitator? A shot of the inside would help. Thanks.

    By Mary March 21, 2016.

    Answers
    • Best 
      Answer

      Hello Mary - we are happy to help you. This is a very nice spacemaker washer and dryer combination unit. The washer offers an agitator. I hope this helps! Thanks for checking with us!

      By GE Answers March 22, 2016.

      • Brand Representative
  • Question
    Unsanitary water smell   (1 Answer)

    Water is heard in the machine long after the wash. Old water smell is coming from inside as though all the water did not drain off and that only started happening within the last two months. I have left the lid open but no difference. Is there a way to drain off that old water please.

    By Helen December 4, 2015.

    Answers
    • Best 
      Answer

      Hi Helen-this is Sue from GE Appliances. If you hear a sloshing sound when you move the inner tub in your washer, that is the balance ring. The balance ring is an enclosed plastic container that is partially filled with a salt water solution. The two halves of the balance ring are welded together to form a permanent seal. It is attached to the inner clothes basket and allows the basket to spin smoothly if an uneven load creates an out-of-balance situation. This will not cause an odor. To get rid of odors inside of the washer, fill the washer with hot water; set at regular speed and the longest wash cycle. Add 3/4 cup of a water softening additive which can be found in the laundry detergent aisle (baking soda or vinegar can be substituted). Allow washer to complete entire wash and rinse cycle. If odor lingers, repeat entire process. You may also try Tide Washing Machine Cleaner or similar product and follow the directions on the package. We hope this is helpful. For further assistance, we encourage you to contact GE Consumer Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/- Thanks for checking with us!

      By GE Answers December 18, 2015.

      • Brand Representative
  • Question
    Where is the vent on the dryer?   (3 Answers)

    Where is the vent exhaust on the dryer in the rear, top/bottom/middle?

    By drowny February 15, 2016.

    Answers
    • Best 
      Answer

      Hi drowny- This is Sue at GE Appliances. Thanks for viewing our Unitized Spacemaker Washer/Dryer! The dryer features 3-Way Exhaust: Rear; Left; Right. We encourage you to view the Quick Specs for a drawing of the vent locations at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=gud27essjJ_27gssj_c3.pdf- Thanks for checking with us!

      By GE Answers February 19, 2016.

      • Brand Representative
  • Question
    how much clothes can be washed or dryed inside the machine?   (2 Answers)

    in pounds

    By Anonymous December 18, 2015.

    Answers
    • Best 
      Answer

      Hello - this is Nancy at GE Appliances and I am happy to help you. This washer is a nice large size 3.2 cubic foot capacity. Pounds is no longer used as a rating system for washer capacity. There was no industry standard that would allow exact comparisons. A washer is not limited in practical terms by the pounds or weight of clothes it can wash. It is limited by the volume of clothes that can be put into the machine. To determine the proper amount of clothing that the washer can handle, the clothes should fit below the balance ring of the washer tub and not be stuffed too tightly. I hope this helps! Thanks for checking with us!

      By GE Answers December 29, 2015.

      • Brand Representative
  • Question
    what type of outlet do i need to use this unit   (2 Answers)

    By Anonymous October 28, 2015.

    Answers
    • Best 
      Answer

      Hi-this is Sue from GE Appliances. We are excited to hear of your interest! The unit requires a 240V or 208V, 60Hz, 30 Amp Circuit. Check out the Installation Instructions online: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16728.pdf-Thanks for checking with us!

      By GE Answers November 5, 2015.

      • Brand Representative
  • Question
    Can the dryer vent to the side?   (3 Answers)

    By Julie February 13, 2016.

    Answers
    • Best 
      Answer

      Hello Julie - this is Nancy at GE Appliances and I am happy to help you. Yes, this dryer can vent one of three ways. It can vent through the rear, through the left or through the right sides. Please see the Installation Instructions for additional venting instructions. I hope this helps! Thanks for checking with us!

      By GE Answers February 16, 2016.

      • Brand Representative
  • Question
    Can I turn the dryer buzzer so I don't have to hear when the cycle is complete?   (2 Answers)

    By Cindy September 12, 2015.

    Answers
    • Best 
      Answer

      Hello Cindy - this is Nancy at GE Appliances and I am happy to help you. This unit is a great unit. It does not offer the end-of-cycle signal so you would not have to worry about turning it off. I hope this helps! Thanks for checking with us!

      By GE Answers September 27, 2015.

      • Brand Representative

Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions