Questions & Answers
- Model:
- NC2400ES
- SKU:
- 5657809
Your price for this item is $298.99
Page
QuestionHow is this product powered, what is needed to wire it in?
- Answer Hello, So the nest outdoor camera is powered by plugging into an outlet. It comes with a basic cord where you plug one end into the camera, and plug the other end into an outlet. Thankfully, it also comes with an extension cord that increases the length of the wire if your outlet is far away. It also comes with wall clips so that your wire does not hang loosely. There is nothing else needed to wire it in. All you need is an outlet, the wire, the wall clips, an IOS or android device, and a good internet connection. Let me know if this helped!
QuestionI'm trying to understand the subscription part of this. If you don't get a subscription, what do you get? Just real-time alerts, video feed and two-way communication to your phone but no recording?
- Answer Correct. Without a subscription you get real-time alerts, live-video feed and two-way communication but no historical recording.
QuestionIf the cameras need to be plugged into an outlet, then the thief can just unplug it right?
- Answer That is correct, they can be unplugged. We drilled a two holes into our garage, one for the front of the garage and one for the front entry of the house, ran the cords into the garage to plug them in on the inside, then sealed the holes around the cord.
QuestionCan the Nest outdoor cam detect motion from small objects like golf balls? One of my neighbors' is playing golf & the golf balls end up in my backyard. I cannot file a formal complaint without knowing where the golf balls are coming from.
- Answer I have several Nest Outdoor cameras. They are excellent, however, I don't believe that it will detect very small objects like a golf ball. My cameras detect small animals like skunks, cats and so on, but I don't think it would catch something that small. But you have to remember that the camera is always on and you can search the archive video to see if you see anything. I rolled a golf ball for you on my back patio to see if it will detect it. The camera did not notify me of any movement, but I was still able to see it on the playback. Hope this helps. Good Luck.
QuestionHow many Nest out door cameras can you hook up to your router? Is there a limit of cameras on the plan?
- Answer It depends on your internet speed coming to the house, the router you have, and how strong the signal is to the cameras. If you have an N-Router, probably 1 or 2 at most if currently you have less than 6 devices on the router. If you have an AC1900 Router, you could probably connect up to 10 Cameras. If you have a weak signal to where the cameras are going to be, you are going to have a hard to loading the camera, and when it detects motion, it's going to take longer to notify you, and longer for it to actually start recording. It might record in 720 or lower video quality if it's a slow connection. I would download a speedtest app on your phone. Go by the place where you would want to install the camera, and run a speed test, you should have atleast 10 - 20Mbps download, and a minimum of 2Mbps upload. (Ideally 10Mbps, but the higher than upload, the better).
QuestionDo these cameras have to be connected to the same WIFI network? For example, I wanted to place one at my home and one at my place of business, would this be possible? Both have wifi networks and outlets.
- Answer I have two of these at home and one at my shop. As long as you do the setup under the same nest account you will see all three cameras on the nest app simultaneously. The wifi network doesn't matter. It's awesome I love it.
QuestionIf the system is wireless, why do you need power source?
- Answer Yes, it needs power. The only 2 outdoor camera's Best Buy carries that's truly wireless is the Ring system, and the Arlo.
Questioncan the video from the camera be watched on a newer [2015 ] laptop computer and still send alerts to my iphone or does the video have to be watched say on a SAMSUNG tablet?
- Answer it can be watched from any portable device (tablet, cell phone, laptop, etc.) there's nothing special to it.
QuestionSince this is advertised as an outdoor camera, why are commenters saying that it can only be used indoors?
- Answer Those commenters are confused. I believe they have this outdoor model confused with the indoor only model.
QuestionIs there an internet speed requirement to view and speak through the camera
- Answer Internet speed won't be as much of a constraint for audio, but video is 1080p so I would probably recommend having a minimum of 10Mbps download, and 4Mbps upload. Along with that, make sure the signal to the camera is strong. An N-Router or a weak WiFi signal will cause a lot of issues with loading the camera, or having It record if there is sound or motion detected will take longer.
QuestionHow long is the cord to plug the camera into an outlet?
- Answer I believe it is 25 feet. We ran ours into the attic then used an extension cord for the 2 that would not reach an outlet.
QuestionIs there a recording capability to capture and save the video
- Answer Actually $10.00 per month for 10 day recording or $100.00 if paid in full.
QuestionMy outside camera just seems to pick up noise. When some one comes to the front porch without making any noise (like UPS delivery) it does not pick it up yet when you open the door it does? Is this camera just sound and not motion activated?
- Answer I have several of these cameras at my house....both inside and outside. The slightest movement triggers an activity alert. It is definitely motion activated.
Question2 cameras. 1 account. $10/mo subscription that provides 10 days recording history at any given time. With 2 cams running, will I get a total of 5 days on each OR 10 days on each?
- Answer Two cameras is $15 per month with 10 days for each camera - $10 for the first camera and $5 added for each additional camera on the system.
Questioncan these cameras be mounted on inside of house ( say like inside a window frame)
- Answer Yes, however the night vision function may cause a reflection on the window pane. If this happens the night picture may be degraded.
QuestionIf you can view the video in real time on a computer, why can't you save it to your hard drive or even burn a CD or DVD (rewriteables)? IOW, why do you ever have to send it to their cloud? The monthly accessing fee is just another expense forever!
- Answer That's the balance. If you prefer not paying for video storage, then you will have to buy another brand. Personally, I dont mind, it stores 10 days and 30 I believe. I have 10 day storage. I can also make video clips and save to cloud and/or my hard drive. I am very happy with NEST. Sure it costs, but ADT will cost too.....so weigh what works for you. Good luck.
QuestionHow,would you suggest accessing the Internet with an installation in a remote location, like a pool, that is not attached or close to a home. There is power, but no internet.
- Answer Would recommend getting a wifi range extender housed in weatherproof container which will extend the signal from your house. Might be a little hassle but def worth it. Make sure u chech the bandwidth on your extender bc some of them (cheaper ones) slow down your speed unbearably
QuestionWhat is the difference the two google nest outdoor cameras IQ NCA100US at 329.99 and the NC2100ES at 149.99
- Answer Nest Cam IQ Outdoor is the more advanced Nest outdoor camera compared to Nest Cam Outdoor. It packs a more powerful 8-megapixel (4K) color sensor with HDR support, 12x digital zoom, Supersight close-up tracking view, and a 3-microphone array that provides HD Talk and Listen.
QuestionI am installing the camera outside of my siding. I need to drill a hole on the outside of my house to fish the wire inside so I can get power. I don't want a big hole. How big or small is the required hole?
- Answer Unfortunately the hole is a size of nickel. The USB hub is unnecessarily huge. The alternative is to plug it in the outside ac outlet.
QuestionI have the Arlo cameras and there is a 3-4 second delay, for example the car is already in the garage or I only see the rear end pulling in the garage by the time the camera starts recording. Is there a lag with these cameras?
- Answer I have used the nest indoor cameras for years. I just purchased the outdoor cameras. Nest has upgraded their recording software so it continually records any movement seen plus highlights when it recognizes what it thinks might a person (car, animal, pet, etc). I turned my indoor camera to the outside temporarily and I could scroll thru what it captured such as clouds moving, shade from trees moving, etc. When someone walked by my house it also captured it but highlighted it so you didn't have to scroll looking for it. I get alerted via email/text when it sees what it interprets as people so I can check it no matter if I'm home, out of state or country. I also like the fact that I can set each camera to turn on to a set schedule, on all the time or like on my internal cameras, whenever my cell phone or iPad have left my house with me. I love the nest products. I also have & love their thermostat & am looking into their smoke/C02 detectors. Now if they would come out with a doorbell camera.
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