Questions & Answers
- Answer Hello there, Model 2415802AZ is listed as tool only which means it will not include a battery or a charger. Tool only models are ideal for our existing customers who already own a battery and charger in the GreenWorks G-24 24v line and are looking to expand their tool collection without the added cost of a battery or charger. If this is your first tool in the GreenWorks G-24 24v line you may want to consider the full version model 2415902AZ.
QuestionEvery-time motor speed slows to idle, it sounds like a loose marble is rolling around. Is this a normal operating sound or is something broken? It's a new machine and it happened the first time I used it.
- Answer Hello Tiger - Thank you for your review. We are sorry to hear about this experience. We would be interested in hearing more about the issue you are experiencing. We urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with your concerns. We appreciate you bringing this to our attention and look forward to assisting you.