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  • Question
    Has anyone been able to download this software? I have tried three different browsers with no luck. I called BB customer service and they told me to call H&R Block, but I have yet to get through to a live person there.   (0 Answers)

    By Upset January 21, 2017.

  • Question
    Does this include free federal e file ?   (1 Answer)

    By Evo January 20, 2017.

    Answers
  • Question
    Does this include a state efile or is that extra? If it is extra, how much would that be?   (2 Answers)

    By Michelle January 20, 2017.

    Answers
    • Answer

      It includes state, but they charge you another $20 if you go through them. Or you can copy it for free and send by mail.

      By Anonymous April 4, 2017.

    • Question
      Why can't you download the Mac version of software with Safari? Seems dumb to only allow downloads from the Digital Library on internet explorers that aren't on the Mac.   (1 Answer)

      By Dave January 16, 2017.

      Answers
      • Answer

        According to the Best Buy website, you need a high-speed internet connection and one of the following web browsers in order to download the software: Microsoft Internet Explorer 8; Firefox 13; Google Chrome 20.

        By EDub January 21, 2017.

      • Question
        SKU1050006230 Is this the MAC version? It's what came up when I entered that as the platform, but it's not in the description, that I can find.   (2 Answers)

        By Colleen January 10, 2017.

        Answers
        • Answer

          This IS the Mac version. However, you're not able to download it via Safari. Personally, I've not been able to download it onto my MacBook Pro via Google Chrome, either. Then the Geek Squad wants $40 to remote onto my computer to see what the hang-up is. Hmm. I'm wondering if I should've bought the physical version at the store.

          By EDub January 19, 2017.

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