Questions & Answers

13 Questions & 36 Answers
1-10 of 13 Questions

OR

  • Question
    How do you use ground coffee instead of a K-cup   (10 Answers)

    By totallyu April 14, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      You remove the little plastic insert in the removable portion of the coffeemaker that holds the K-cup and has the puncturing piece of metal in it. That leaves just the reusable filter basket, and you put the coffee in there. I don't use K-cups, so the insert is living in a drawer permanently.

      By LynnE May 12, 2016.

    • Question
      how do u heat the water   (6 Answers)

      brand new today how does the water heat mine was cold and kcup didn't even empty

      By Anonymous March 6, 2016.

      Answers
      • Best 
        Answer

        If the water goes thru the brewer without heating the water then its a manufacturers default and you need to take it back to the store and get another one. I've had mine for over a year without any issues except for once that the water wouldn't go thru the cycle, that was a fluke which only happened one day and I don't know how it got fixed the next day. As for the k-cup not emptying out, that may be because of one of the following issues: 1.You didn't use the device that comes with the brewer for k-cups, 2.You didn't press the lever for the k-cup holder down, or 3. The k-cup was not put into the k-cup holder correctly or the hole punchers were not sharp enough. I believe I had #2 & 3 issue once each.

        By lammjr June 22, 2016.

      • Question
        My coffee maker blew up   (3 Answers)

        By Anonymous December 26, 2015.

        Answers
        • Best 
          Answer

          Gee Ricky, I'm sorry your coffee maker blew up!

          By Bboyd3rd December 28, 2015.

        • Question
          No specs are given as to size. What are the dimensions of the product?   (1 Answer)

          By Juana December 10, 2016.

          Answers
          • Best 
            Answer

            The dimensions of the product are 9 x 6.5 x 13 inches.

            By CommunityAnswer December 11, 2016.

          • Question
            how many ounces does it brew at a time   (1 Answer)

            By fran August 7, 2016.

            Answers
            • Best 
              Answer

              This item brews 10 ounces at a time.

              By CommunityAnswer August 7, 2016.

            • Question
              i have the flexbrew..brand new...coffee just drips out and does not empty reservoir..need is clean...what am i doing wrong?   (2 Answers)

              By Anonymous January 7, 2016.

              Answers
              • Best 
                Answer

                try restarting by plugging in again, sometimes needs to reboot

                By coffeemachine January 15, 2016.

              • Question
                Does this coffeemaker auto-shuts off? Most office environments and some apartment complex require auto-shut off.   (5 Answers)

                By Matt July 20, 2017.

                Answers
              • Question
                Can you use two coffee scoops of ground coffee for stronger taste?   (2 Answers)

                By Ma July 2, 2017.

                Answers
                • Answer

                  I have before. Especially if using taller mug.

                  By User August 16, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member
              • Question
                I want to use my flex pot with the k cup how do I put the k cup filter in the extension that comes with it? I tried but it won't go in,   (1 Answer)

                By katkrit54 November 24, 2016.

                Answers
                • Answer

                  Thank you for your question. The single serve pack holder does not snap into the brew basket with the lever, it is supposed to slide in to the slot on the same side as the handle. We recommend taking the single serve pack holder and holding it above the brew basket, making a right angle. Then the horse shoe piece that is attached to that part should be able to slide into the brew basket from the inside of the basket, sliding towards the lever. Once it is slid in, then you are able to push the single serve pack holder down, making it flush with the brew basket. The lever on the brew basket needs to be in the "up" position for this pack holder to be able to be inserted.

                  By HamiltonBeachTeam November 28, 2016.

                  • Brand Representative
              • Question
                Does this coffeemaker also accept Senseo pods? Thanks!   (1 Answer)

                By Angela August 2, 2016.

                Answers
                • Answer

                  Thank you for your question. Yes, senseo soft pods may be used in this unit.

                  By HamiltonBeachTeam August 2, 2016.

                  • Brand Representative

              Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions