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  • Question
    I can't get my PS4 PRO to play in 4K or HDR. Any suggestions? I tried directly connecting via HDMI & via a 4K compatible receiver with 4K HDMI cables. Neither worked. My PS4 PRO has the latest software / firmware & so does the TV.   (8 Answers)

    By 180360 February 18, 2017.

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      Answer

      Use HDMI port 3 or 4 on the back of the TV and not the port on the side.

      By TryThis February 19, 2017.

    • Question
      Will this tv stream hdr content from its built in apps like Netflix or will it only play HDR from the hdmi ports from a HDR device like the others models have to due to the firmware patch?   (3 Answers)

      By Anonymous February 16, 2017.

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        Answer

        You must use HDMI port 3 or 4 for HDR content! HDMI 1 and 2 will support 4K but not HDR.

        By Seriousbizz February 16, 2017.

      • Question
        What is the measurement from stand to stand? I need to determine minimum table size for the TV.   (2 Answers)

        By Wazzup February 15, 2017.

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          Answer

          47 inch apart on the widest point.

          By UweJ February 18, 2017.

        • Question
          I have a Sony sound bar that is 3 inches tall that will sit in front of the unit. Is that too tall or will it leave enough room to see the bottom of the TV?   (2 Answers)

          By jtrippe77 February 18, 2017.

          Answers
          • Best 
            Answer

            You got 3.25 inch space.

            By UweJ February 19, 2017.

          • Question
            Is the Amazon app and any other apps in addition to Netflix and YouTube in 4k?   (1 Answer)

            By jtrippe77 February 20, 2017.

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              Answer

              Amazon, Netflix, and YouTube built in apps all stream 4K content. With Netflix you need the $11.99/M plan for 4K. Vudu doesn't appear to have 4K. There are a few other 4K streaming apps on it, ultraflix 4k & 4know, but I haven't used them. Pluto TV app has limited 4K content as well

              By oVoJay February 24, 2017.

            • Question
              What is the refresh rate? I can't find it here or anywhere.   (4 Answers)

              By Bryon February 19, 2017.

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                Answer

                I contacted Hisense prior to purchase and they told me the refresh is 120hz. Although it is an H8 model it has some different/upgraded specs from the 50 and 55 inch models.

                By jtrippe77 February 23, 2017.

              • Question
                What is the refresh rate?   (2 Answers)

                By Sysop February 18, 2017.

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                  Answer

                  After some searching I finally found out it is 60hz.

                  By Bryon February 19, 2017.

                • Question
                  Is there an Optical Digital Audio Out (Toslink) port to hook up to older A/V surround sound receivers without HDMI?   (2 Answers)

                  By Marq February 5, 2017.

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                    Answer

                    I just purchased this TV Saturday and it does have a optical out ... I have my vizio sound bar hooked via the optical port.

                    By Jacob February 6, 2017.

                  • Question
                    How is it possible that Best Buy is selling a Hisense 65" H8C TV? According to Hisense, they do not make 65" H8C TVs. The model 65H8C doesn't exist. What is the true model # for this TV?   (6 Answers)

                    By dredwick February 17, 2017.

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                      Answer

                      You're correct, their website does not have it listed or material for it. It is however the 65H8C. Serial numbers, as well as model number will confirm this for you. I think as a company HiSense could definitely serve themselves well to get their website in order.

                      By CleatusTank February 21, 2017.

                    • Question
                      Does it support hdr 10 or dolby vision   (3 Answers)

                      By Green February 4, 2017.

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                      • Best 
                        Answer

                        According to the manual, it does support HDR10. The 50" and 55" received a software update that enabled it, I am assuming this one supports it out the box, since the 65" and larger H8C models were just release the last quarter of 2016. I did an update check and it stated it has the latest software version.

                        By Jacob February 6, 2017.

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