“Running on High in a small, overly heated bedroom with windows closed. Humidistat is set for 60% but never goes above 37% when tank is full and 35% when tank is half-full. A separate humidistat in the room continually reads at least 6% lower. Suggestions?”
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Only time this happens is when the filter gets hard... Here a filter lasts maybe 2 months.
Sorry, there was a problem. Please try again later.We appreciate your inquiry. When using a humidifier for the first time in a season, it can take a seemingly long time for the humidity level in the room to rise. The reason for this is that your unit is constantly trying to push moisture into an extremely dry environment. Everything in that environment (walls, floors, furniture, carpet, etc...) is absorbing this moisture. Only when all of the objects in the environment are saturated will the water from the humidifier stay in the air. Because of this fact, we recommend leaving your humidifier turned up to high for a while. If you have dry heat, such as forced hot air, it is best to let the unit run constantly. You will know the humidifier is working because the water level in the tank will go down with use. Minerals will slowly build up in the filter over time. The filter can last up to 3 months of constant use before it needs to be replaced (depending on the hardness of your water). The output of your humidifier will lessen over the 3 months time as the filter absorbs the minerals for your water and begins to harden. You can extend the life of your filter by rinsing it under the tap every time you refill the tank and placing it back into the unit flipped over (top to bottom). Sometimes, in a very dry environment, the water will evaporate from the filter faster than it can be wicked up from the base. This is particularly true if the filter is not new. In this instance, you would have to wet the filter under the tap periodically until the humidity in the room is raised enough for the humidifier to work normally. We hope this is helpful. If you have any questions, please do not hesitate to contact us by emailing SocialSupport@kaz.com. Thank you.
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