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42 Questions & 256 Answers
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  • Question
    Does it have surround Suction & how dry doe's it leave the carpet   (11 Answers)

    By Anonymous March 8, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Hi! I think I can show you better than we can say. I put together this quick video: http://youtu.be/tw85jZ4rIYA with some tips and a quick demonstration of the Power Scrub's optimum cleaning performance. Hope this helps! -Ian Hoover Customer Care

      By HooverUSA May 4, 2015.

      • Brand Representative
  • Question
    is this a carpet steamer   (11 Answers)

    steam carpet cleaned or just washes

    By Anonymous April 11, 2015.

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    • Best 
      Answer

      Hi, This is a carpet washer, which dispenses solution, scrubs the carpet clean and extracts the dirty water into a separate tank.It also has a hose and upholstery tools to clean furniture and stairs. Hope this helps! -- John, Hoover Customer Care

      By HooverUSA April 17, 2015.

      • Brand Representative
  • Question
    abillity to remove imbedded soil   (11 Answers)

    does this "scrub" remove inbedded soil at the root of the rug fibers?

    By irv November 10, 2013.

    Closed to new Answers

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    • Best 
      Answer

      For me, it worked very well on some older carpet with set in stains. These were soil stains and not something like wine but it really made the old carpet look like new.

      By jpt0521 February 8, 2014.

    • Question
      Mixing Cleaning Solution In Water Tank   (12 Answers)

      I have seen different reviews and comments talking about mixing the cleaning solution directly in the tank. If you do that, how does the 'RINSE' function work? Wouldn't you be 'rinsing' with soapy water and not water alone? Thanks.

      By Anonymous July 20, 2015.

      Closed to new Answers

      Answers
      • Best 
        Answer

        I had the same question when researching this model and couldn't figure out how TWO tanks, clean and dirty, could also have shampoo and just rinse water. The two previous answers didn't help me any, maybe because they are already aware of how it works, and don't understand what we don't understand! The Owner's Manual online answered the question for me-- THE CLEAN TANK IS DUAL CHAMBERED, one chamber for shampoo, the other for the water, and the machine releases shampoo into the water coming out if the selector dial is set to wash, and doesn't if it is set to rinse! Why this is not clearer in any of the machine descriptions, or why they just don't say there are three different tanks is beyond me! Hope this helps!

        By Anonymous July 31, 2015.

      • Question
        Does pet hair get caught in the brushes?   (11 Answers)

        I have a long haired cat and even after vacuuming there is still hair left on my rugs. My current machine gets it off but I have to constantly collect the strands of the wet matted fur as I go. I am looking for a new machine with better features and lighter, but am concerned about the brushes clogging.

        By Anonymous January 14, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          We have a Saint Bernard and two cats and the hair caught in the brushes is minimal. If there is any hair entwined in the brushes, they are so easy to remove from the machine to clean it is no problem.

          By JimS January 16, 2015.

        • Question
          What model can be used to wash and rinse and suck up dirty water on tile floors?   (4 Answers)

          By Anonymous July 12, 2015.

          Answers
          • Best 
            Answer

            Hoover Power Scrub! My entire house is tile. We ususlly use a swiffer for daily clean ups but once a week we use the hoover scrub for deep cleaning

            By Rvaughn702 September 2, 2015.

          • Question
            Does this include the 8' hose and tools or are they purchased separately?   (11 Answers)

            By Anonymous January 13, 2014.

            Closed to new Answers

            Answers
            • Best 
              Answer

              Hi! The Hoover Power Scrub Deluxe includes all the tools. Powered hand tool, crevice tool, upholstery tool, 8' hose, Mesh storage tool bag. -Giselle Hoover Customer Care

              By HooverUSA May 21, 2014.

              • Brand Representative
          • Question
            Can I return a vacuum cleaner If I dont like it?   (8 Answers)

            Hi, I want to buy Hoover deep cleaner, but I worry that It will be hard to use it on my high carpet. Is it possible to return it for exchange after I try it at home?

            By Anonymous September 4, 2013.

            Answers
            • Best 
              Answer

              Our carpet washers are tested to perform well on multiple carpet heights. The Power Scrub should work beautifully on your carpeting at home. If for some reason it does not work for you, just let us know. Thanks!

              By HooverUSA September 10, 2013.

              • Brand Representative
          • Question
            Can you use your own liquid carpet detergent in this machine?   (11 Answers)

            By Duke1234 September 5, 2015.

            Closed to new Answers

            Answers
            • Best 
              Answer

              Yes, you will see other brands that work for hoover or "all carpet cleaners". I haven't had any issues yet.

              By Aceaka December 30, 2015.

            • Question
              Does this come with the powered hand tool?   (11 Answers)

              By Mac January 18, 2015.

              Closed to new Answers

              Answers
              • Best 
                Answer

                It has a hand tool cleaner but it connects to the machine and is not separately powered.

                By GuyM May 9, 2015.

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