Questions & Answers

20 Questions & 25 Answers
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  • Question
    Is it easy to upgrade the memory? Does it come with an empty slot to add to it?   (2 Answers)

    By Mike July 26, 2016.

    Answers
    • Best 
      Answer

      Super easy. There are 2 slots--currently there are two 4GB sticks in them. All you do is unscrew the back panel (two small philips screws), pull the old sticks out and put the new sticks in, and start up the computer, which instantly recognizes the new memory. You need 260-pin sticks-- I used my Best Buy rewards to go toward 2 sticks of Crucial 2.133GHz DRR4 (model CT8G4SFS8213).

      By Darrell999 July 27, 2016.

    • Question
      does this model have a backlit keyboard?   (5 Answers)

      By Anonymous June 13, 2016.

      Answers
      • Best 
        Answer

        Incorrect. The computer DOES have a backlit keyboard. Just arrived and it is AWESOME!

        By Anonymous June 22, 2016.

      • Question
        I'm wanting to use this computer my vehicle , what are the operating temperature that this computer would be able to withstand without damage ?   (2 Answers)

        By Anonymous August 10, 2016.

        Answers
        • Best 
          Answer

          This computer will turn into a molten pile of goo at temeratures over 78 degrees Fahrenheit.

          By Jenius August 14, 2016.

        • Question
          I just ordered this model to replace an Asus 2 n 1 in which the motherboard died after just 2 years. Does this model include a recovery disc?   (1 Answer)

          By KatT July 12, 2017.

          Answers
          • Best 
            Answer

            No, new windows machines do not include a recovery disk, but you can purchase a flashdrive and use it to create something called "recovery media" which is essentially the new version of the same thing for Windows 10. The process is pretty simple and a quick search for "How to Create Recovery Media" should yield a thorough walkthrough of the process.

            By MBecker074 July 12, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does it have a DVD player?   (3 Answers)

          By Dyl July 20, 2017.

          Answers
          • Answer

            No, it does not have a DVD player.

            By Damryandev July 22, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can this PC be upgraded toi windows 10 pro before ordering? Please advise as to options for the pro version.   (0 Answers)

          By Ferndog May 14, 2017.

        • Question
          Can you see the screen ok on this model if you are outside? And any issues with staying connected to wifi? Is the battery removable when it goes bad to replace it? Thank you   (1 Answer)

          By Mare March 21, 2017.

          Answers
          • Answer

            The appearance of the screen outdoors will vary. If the source of the Wi-Fi signal is stable, there will not be any issues staying connected. It is not listed whether the battery is removable.

            By CommunityAnswer March 21, 2017.

          • Question
            Can I run 1-2 monitors on this model? Will running the montior affect the touchscreen on the laptop itself?   (1 Answer)

            By Benny March 15, 2017.

            Answers
            • Answer

              you and extend the display on to other monitors and i will not affect the touchscreen on the actual laptop

              By Lyrikz March 16, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Which docking station works with this laptop?   (0 Answers)

            By HyperNova January 26, 2017.

          • Question
            Is this laptop compatible with SDXC memory cards? I plan to use it to store and edit my videos off SDXC memory cards.   (1 Answer)

            By Fatstogie December 21, 2016.

            Answers
            • Answer

              Yes it does, I save my videos from a camcorder using a SDXC card with no issues what so ever.

              By fatstogie June 16, 2017.

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