Questions & Answers

1-10 of 177 Questions
  • Question
    Is the Officejet Pro 6978 just a newer model than the 6968? Comparison wise they are identical. Would there be any benefit spending $30 more for the 6978? Thanks!   (2 Answers)

    By JP July 14, 2016.

    Answers
    • Best 
      Answer

      Good question. They are both new printers and there are differences between them. The 6978 has a few more features than the 6968. The 6978 has a USB port so that you can scan and save documents to a flash drive where as the 6968 does not have a USB port. Also, the 6978 does automatic double sided scanning and copying. On the 6968, if you have a double sided document to scan, you have to manually flip the page over to scan the other side. I hope this helps.

      By HP Team July 15, 2016.

      • HP Representative
  • Question
    How many pages can you print with one black cartridge? How many with color cartridge?   (2 Answers)

    By Yolie August 17, 2016.

    Answers
    • Best 
      Answer

      Good question. This printer has 3 different black cartridges it can take. The standard 902 black cartridge it takes can print up to 300 pages. The high yield 902XL cartridge can print up to 825 pages. It can also take a 906XL black cartridge which can print up to 1,500 pages. The printer takes 902 color cartridges (cyan, magenta, yellow) that print up to 315 pages. The 902XL color cartridges print up to 825 pages. I hope this helps.

      By HP Team August 17, 2016.

      • HP Representative
  • Question
    I am confused. Stars says it faxes, but an answer says it does not. Which is right?   (4 Answers)

    By William July 18, 2016.

    Answers
    • Best 
      Answer

      You can look at the close up of the printer and plainly see that it says : Print/ Fax/ Scan/ Copy/ Web. As well as read in in the description. Why the other person answered incorrectly I do not know. Maybe they were confused too??

      By Fredrico August 30, 2016.

    • Question
      Is this printer compatible with Windows 10?   (5 Answers)

      By Southernb September 23, 2016.

      Answers
    • Question
      we were told by the best buy associate that this printer was wireless even to fax. No land line. we cannot confirm this info. we need to know because we do not have a landline.   (2 Answers)

      By nuno September 9, 2016.

      Answers
      • Best 
        Answer

        It does not do wireless faxing. You need a landline to fax. Your other option is to scan the document and email them straight from the printer.

        By HP Team September 14, 2016.

        • HP Representative
    • Question
      Does this printer come with a supply of ink for the printer?   (5 Answers)

      By Anonymous August 15, 2016.

      Answers
      • Best 
        Answer

        Good question. Yes, this printer comes with a full set of ink. I hope this helps.

        By BrandAnswers August 15, 2016.

        • HP Representative
    • Question
      Can this printer print pictures?   (2 Answers)

      By patches September 4, 2016.

      Answers
      • Best 
        Answer

        Yes. Not as well as a dedicated photo printer, depends on your application, I suppose.

        By InsertSomethingCleverHere September 7, 2016.

      • Question
        How do I set up the printer to save documents as pdf? I have the Adobe Reader program but it only gives the following options....jpeg, giff, tiff, etc..   (2 Answers)

        By Mari August 29, 2016.

        Answers
        • Best 
          Answer

          Open your document, Select PRINT on your computer, when the box opens, check the box in the lower left that says PDF and hit save. It will prompt you to locate the place you wish to save.

          By KJackson September 21, 2016.

        • Question
          Can this printer be connected through a USB port?   (6 Answers)

          By Donald September 22, 2016.

          Answers
          • Best 
            Answer

            yes

            By Mart October 2, 2016.

          • Question
            Is office jet pro # 6968 compatible with Mac?   (2 Answers)

            By Propal6968 July 9, 2016.

            Answers
            • Best 
              Answer

              Great question. Yes, this printer is compatible with the Mac. It is as simple as connecting the printer to the same WiFi network at the Mac and going into the Mac's system preferences to add a printer. I hope this helps.

              By HP Team July 9, 2016.

              • HP Representative

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