Questions & Answers

1-10 of 136 Questions
  • Question
    Why are so many of the questions unanswered? Just left with a request for viewers to Answer the question. I would also like to know if the ink cartridges are included with this product.   (6 Answers)

    By Mike August 21, 2016.

    Answers
    • Best 
      Answer

      This printer comes with starter ink.

      By CommunityAnswer August 21, 2016.

    • Question
      Can this printer be used for a desktop and mobile at the same time? Or is it one or the other? Thanks.   (4 Answers)

      By tea2016 August 10, 2016.

      Answers
      • Best 
        Answer

        You can print simultaneously from desktops, tablets, or phones.

        By PHX1 October 7, 2016.

      • Question
        can you fax with this printer   (6 Answers)

        By Anonymous August 7, 2016.

        Answers
      • Question
        ii have trouble using wireless printers. can i connect to my apple laptop   (3 Answers)

        By linda September 5, 2016.

        Answers
        • Best 
          Answer

          I have windows desktops, windows laptops, android and apple phones, and apple tablets all connected to this printer. Setup was incredibly easy.

          By PHX1 October 7, 2016.

        • Question
          What ink cartridges does it use?   (2 Answers)

          By interested June 21, 2016.

          Answers
        • Question
          I keep selecting 2 sided on my print options with each document and it always still prints 1 sided. Any ideas on how to fix this? I just bought it yesterday and the 2 sided option was a key selling feature for me. Thank you!   (2 Answers)

          By Anonymous August 8, 2016.

          Answers
          • Best 
            Answer

            I am sorry you are having difficulties printing double sided. Are you selecting this 2-sided option from your computer or the printer? You have to do it from the actual program you are using on your computer from the print preferences. Here is a link to the user manual for the printer: http://h10032.www1.hp.com/ctg/Manual/c05139126 Please scroll down to page 28 for instructions on duplex printing. I hope this helps.

            By HP Team August 8, 2016.

            • HP Representative
        • Question
          How much noise does it make?   (3 Answers)

          By Anonymous August 8, 2016.

          Answers
        • Question
          Can I connect this printer direct to my PC instead use WiFI ?   (2 Answers)

          By Anonymous February 11, 2017.

          Answers
          • Best 
            Answer

            Yes, this printer can also be connected to your PC via USB.

            By Shepherd615 February 18, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Please confirm - Does this printer have a specific SD slot for my camera card? Reading conflicting answers, and this is a deal-breaker for me.   (5 Answers)

          By MrsFriday November 24, 2016.

          Answers
          • Best 
            Answer

            In answer to your question, there's no dedicated memory card slot. But it does have a USB port. I personally have not tried it but it is possible that you could use a memory card adapter in the USB port Don't know if this is any help, but that's the best that I can tell you right now. Good luck and I hope this is been some help.

            By shaunotd November 24, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          If we have wifi that runs from a router in our home for netflix and other computers ...will I still need a Ethernet cord or will the printer work on only wifi   (3 Answers)

          By Shell October 17, 2016.

          Answers
          • Best 
            Answer

            Printer will work on wifi. That is how I use mine. Our router is upstairs and the printer is downstairs

            By LAGault October 19, 2016.

          Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions