Questions & Answers

1-10 of 48 Questions
  • Question
    What kind is the motherboard. Is it a MSI or what?   (1 Answer)

    By Petly April 27, 2017.

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    • Best 
      Answer

      It has a Thimphu-K motherboard. Form factor: uATX: 24.0x24.0 cm (9.4x9.4 in) Chipset: Z170 Memory sockets: 4 x DDR4 Processor socket: LGA1151 Expansion Slots: 1 PCI Express x16 (Gen3.0) 1 PCI Express x1 (Gen3.0) One M.2 socket 1, key A One M.2 socket 3, key M

      By Orion May 2, 2017.

    • Question
      Is this an i7-7700 processor?   (2 Answers)

      By XboxOneGuru April 30, 2017.

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      • Best 
        Answer

        Correct. Intel Core I7-7700.

        By Orion May 2, 2017.

      • Question
        Can you set up dual monitors to this PC? I've got my main monitor hooked up to the graphics card but cannot seem to get a second one to work.   (2 Answers)

        By Anonymous June 27, 2017.

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        • Best 
          Answer

          Yes you can. However, there is only 1 HDMI port on the graphics card and 3 display ports. I picked up an HDMI to Display port adapter and then used that to hook up my 2nd monitor with existing HDMI cable.

          By Mndrz June 28, 2017.

        • Question
          Does it have a Solid State Drive? I am comparing it to an Alienware Aurora R6 that has a 1TB and 256GB SSD. I only see that this appears to have a 1TB drive only? Just trying to see which would be better.   (4 Answers)

          By Anonymous November 19, 2017.

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            No, it doesn't. I bought an NVMe (Samsung 960) to maximize the performance. Easy to install, and much faster than a standard SATA SSD.

            By Paul November 19, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Am I able to upgrade each part individually? For example the graphics card and the processor etc. Can this also handle 4K gaming without any lag?   (2 Answers)

          By Ogbobby August 30, 2017.

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            Answer

            upgrade question = yes 4k gaming wihtout lag = that depends on a lot of different factors. what game? how high you want the graphical settings?

            By drstrangefunk October 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Specs say it has 4 SSD4 ram slots but only 16MB of ram. Will the motherboard and power supply support (4) 8 meg ram chips? Research indicates Flight Sims need all the ram you can give them. Similar systems with 32 Meg of ram, I7's and video card are 2K+   (2 Answers)

          By Flightsimuser July 5, 2017.

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          • Best 
            Answer

            They say this computer has a Thimphu-K z170 motherboard. The HP support document for the motherboard says they don't recommend installing more than 32 GB RAM on this motherboard. Here's the link https://support.hp.com/us-en/document/c05369438

            By Hail2030 July 9, 2017.

          • Question
            Will warranty be void if we upgrade like add SSD?   (3 Answers)

            By Nag July 2, 2017.

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            • Best 
              Answer

              If you are just adding a SSD then it shouldn't. HP just isn't responsible for the SSD.

              By Chicago1952 July 2, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Anyone can say me if the cooling in this PC is liquid or air?   (2 Answers)

            By Mx555 June 26, 2017.

            Answers
          • Question
            Does headphone jack plug into this component? I know it does not into the monitor...Also do you need speakers for sound as a separate component? New to PCs. THANKS!   (4 Answers)

            By notaPCgeek June 24, 2017.

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              Answer

              There are no built-in speakers in this desktop. You can plug-in the smaller headphone jacks that go into tablets and phones. Most people just buy external speakers if there monitor doesn't have any speakers. The cost of external speakers can be cheap or expensive.

              By Chicago1952 June 24, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Has anyone had any overheating issues with this machine? I've heard hp omen machines have had overheating problems. I love the specs on this machine but I am worried about it staying cool, especially the CPU.   (1 Answer)

            By RemyGirl November 22, 2017.

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              Answer

              I've had mine for about a month now. no issues at all. in fact, I can tell you the cpu temperatures hovers between 39-49 degrees. there's a way to monitor cpu temperature with the color bars on the front of the machine.

              By Scott November 22, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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