Questions & Answers

1-10 of 87 Questions
  • Question
    Does this unit have a connection to add external speakers to the unit?   (3 Answers)

    By tonka33 July 9, 2016.

    Answers
    • Best 
      Answer

      It is Bluetooth capable so a wireless Bluetooth speakers is the best route...

      By Andrea July 23, 2016.

    • Question
      Can I use the 'SuperMulti DVD/CD burner' to play movies and to copy songs to my desktop to put in itunes for my mobile devices? Thanks.   (2 Answers)

      By rookie3 July 30, 2016.

      Answers
      • Best 
        Answer

        Good question. Yes, you can use the DVD player to play DVDs and CDs, rip or burn discs. I hope this helps.

        By HP Team August 3, 2016.

        • HP Representative
    • Question
      I bought this PC a couple months ago and this is the 3d time I'm using it. Can I return it? I was told it came with Microsoft word and Anti Virus, but the 30 day thing was not mentioned. Can I return it for a full refund with warranty?   (1 Answer)

      By sprp1977 August 15, 2016.

      Answers
      • Best 
        Answer

        It depends if you are a best buy regular, elite, or elite-plus member. Each has its own # of return day policy. I believe standard is 15 days, elite 30, and elite-plus is 45. Your best bet would be to call best buy. FYI, no computer "COMES" with a paid version of MS Office. It's always a 30-day trial... same with anti-virus. So if you're looking for free MS Word and free antivirus already installed, you might as well keep your PC because no such thing really exists at the retail level. Keep in mind that you can get free antivirus protection online with avast or similar programs. And there are Free Java version of MS Word "look-a-likes" out there like openoffice.org or libreoffice.org

        By Bamadog August 18, 2016.

      • Question
        Does this computer have a web camera   (2 Answers)

        By K August 30, 2016.

        Answers
      • Question
        Is this computer good for gaming, such as World of Warcraft game?   (2 Answers)

        By Jason August 18, 2016.

        Answers
        • Best 
          Answer

          Good question. This computer meets the system requirements for World of Warcraft to run. However, most games need a dedicated graphics card to have the best graphics. This computer has an integrated graphics card so the quality of the graphics may not be the best. I advise you to compare system requirements for the games you want to play with the computer's specs to determine if this computer can run all the games you want to play. I hope this helps.

          By HP Team August 19, 2016.

          • HP Representative
      • Question
        This computer has 12 GB of Ram memory, Can more Ram memory to be added to the computer, an what is the Ram memory that can be added to this computer if I were to add additional Ram memory to this Computer.   (2 Answers)

        By Anonymous December 5, 2016.

        Answers
        • Best 
          Answer

          This product can be expanded to 16 GB.

          By CommunityAnswer December 8, 2016.

        • Question
          Can you use a stylus on this computer or write on it in any way?   (2 Answers)

          By Anonymous July 28, 2016.

          Answers
          • Best 
            Answer

            This item will use a stylus.

            By CommunityAnswer July 28, 2016.

          • Question
            How are the streaming capabilities? Much lag and loading time?   (2 Answers)

            By ebyte July 18, 2016.

            Answers
            • Best 
              Answer

              Streams very well! Binge watched TURN Washington's Spies with nary a glitch.

              By BestBuy August 13, 2016.

            • Question
              If it possible to buy and pick up from the store at the same day? Thanks   (2 Answers)

              By CCARITO July 8, 2016.

              Answers
              • Best 
                Answer

                Yes, you can pick it up in as little as an hour. I purchased one yesterday and received the text message from Best Buy within an hour of my purchase saying that it was ready for pick up. I picked it up after work yesterday.

                By DeeJayPHL July 9, 2016.

              • Question
                Are two USB ports used for the wireless mouse and keyboard, or are they integrated wireless into the unit? Doesn't leave much for other equipment if using USB ports.   (2 Answers)

                By WirelessMouseKeyboard January 23, 2017.

                Answers
                • Best 
                  Answer

                  No, the keyboard and mouse are Bluetooth.

                  By CommunityAnswer January 23, 2017.

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