Questions & Answers

1-10 of 90 Questions
  • Question
    I bought this laptop the other day at BB. It seems to making a loud whirring noise, I think it's the fan. My wife heard it in the next room. Anyone else notice this issue? Thanks, CJ   (3 Answers)

    By CJ November 29, 2016.

    Answers
    • Best 
      Answer

      Yes! I just bought this laptop and the fan is obnoxiously loud. It's loud and not even loading anything or doing any work. I will be returning it.

      By Anonymous December 3, 2016.

    • Question
      Is this a good laptop for a college student?   (3 Answers)

      By Anonymous November 18, 2016.

      Answers
      • Best 
        Answer

        Yes. The size is great for carrying around, yet it doesn't cost as much as a mac. Unless you are doing heavy CAD work, this machine should handle anything a student needs.

        By Aggieof83 November 19, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      With the gold keyboard, can you make out the letters clearly? What color are the letters, white or black   (5 Answers)

      By Anonymous October 30, 2016.

      Answers
      • Best 
        Answer

        The keyboard is silver(ish) looking as least compared to gold case with a back lit keyboard, so they keys while they look black are opaque.. I have attached a picture showing the gold outside the keyboard all with a silver ruler next to it for comparison.

        By Anonymous November 1, 2016.

      • Question
        Does this come with a cd/dvd drive?   (6 Answers)

        By ranger82nd November 24, 2016.

        Answers
      • Question
        What is the resolution of the screen?   (2 Answers)

        By Maji November 19, 2016.

        Answers
        • Best 
          Answer

          1920*1080

          By Ding December 17, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does the keyboard light up?   (3 Answers)

        By Amy November 14, 2016.

        Answers
        • Best 
          Answer

          Yes, the keyboard is backlit.

          By CommunityAnswer November 14, 2016.

        • Question
          Does it come in other colors besides gold?   (2 Answers)

          By Curious November 16, 2016.

          Answers
          • Best 
            Answer

            Yes,It comes in Sliver,black and modern gold

            By Anonymous November 26, 2016.

          • Question
            Does it come with windows 10 home or professional?   (2 Answers)

            By Computeringlady November 2, 2016.

            Answers
          • Question
            This laptop looks like exactly what I need but how do I know if 128 GB SSD will be enough ffor me? I am not a gamer but I do watch movies and videos. I store a lot of document files. Thanks.   (2 Answers)

            By techchallenged June 7, 2017.

            Answers
            • Best 
              Answer

              Greetings' I am not computer geek, But I use my compurt for Netflix and Hulu streaming. I also have a ton of pictures and videos stored on my computer that i watch often and it still lets me do some editing. So to answer your question, I think it would be enough of a computer, just not over the top for your need.

              By Jagab1969 June 13, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            The fan is quite loud and is constantly active even when am only browsing the web. Any solutions?   (1 Answer)

            By Archie May 17, 2017.

            Answers
            • Best 
              Answer

              Make sure you delete all the bloatware installed. Easily overloads any system causing heat, and in turn, fans.

              By Tking694 May 26, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member

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