Questions & Answers

1-10 of 49 Questions
  • Question
    Is the IBuyPower logo RGB, or does it only glow red?   (3 Answers)

    By Cristian January 14, 2017.

    Answers
    • Best 
      Answer

      It came with a remote that u could change the lights. The fans are always red idk how to change them even if u can change them.

      By Samuel January 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Just wanted to know a few questions regarding this computer. Is this computer only available online or can I go to my local best buy and pick it up? And second, does it come with wifi or is it ethernet only?   (3 Answers)

    By Brandon June 7, 2017.

    Answers
    • Best 
      Answer

      The computer could be found at a local Best Buy but you would need to call around the different stores. When I got mine I plugged it and turned it on... I had Internet.... But our service is Comcast so it was already on... But I didn't buy or add anything to the computer itself.

      By Dougie June 8, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    I recently received this computer and it has lots of trouble connecting to the Internet wirelessly. considering 90% of games nowadays are done through downloading or online play it leaves me in a tough spot any suggestions   (1 Answer)

    By Gamers January 9, 2017.

    Answers
    • Best 
      Answer

      use a wired Ethernet connection

      By Thecomputerman199 January 16, 2017.

    • Question
      I need a fast computer for music production. CPU, RAM, & SSD drive in this computer are suitable, but I can't have interruptions pop-up at time critical points. Can I get this computer "stripped down" (only has Windows 10 & bare minimum s/w)?   (2 Answers)

      By GregG May 30, 2017.

      Answers
      • Best 
        Answer

        Hi Greg, this system only has Windows 10 and Office 365 installed. I hope this helps. Thanks!

        By iBUYPOWER Product Expert May 30, 2017.

        • Brand Representative
    • Question
      I just purchased this rig and I was wondering if iBuyPower are the ones who do the build. Also is the keyboard that comes along with the rig a mech keyboard? Looked at the actual website and seen that those come with their MEK keyboard.   (1 Answer)

      By jussrjay September 18, 2017.

      Answers
      • Best 
        Answer

        Yes, iBUYPOWER is the company that built your company. Looking at the ibuypower.com website, we do offer mek keyboard, this keyboard is our gaming keyboard edition and not the actual mek one which will cost more.

        By BrandAnswers September 19, 2017.

        • Brand Representative
    • Question
      Does this pc come with CPU liquid cooling   (3 Answers)

      By Ethan May 28, 2017.

      Answers
    • Question
      is this really what this computer looks like, or is this just a stock photo of another computer.   (3 Answers)

      By zach January 13, 2017.

      Answers
      • Best 
        Answer

        Computer picture and it looks like exactly like it

        By GGWALL January 15, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is there a location to install DVDR on this machine. I know it does not come with one. But does the case have a slot?   (2 Answers)

      By Anonymous November 29, 2016.

      Answers
      • Best 
        Answer

        No. There is no slot for a CD drive. External drives only. If you need to reinstall Windows, your beat without an external drive

        By fcorl December 14, 2016.

      • Question
        Is this model i7 7700? From my knowledge i looked up i7 7700 and it says it can run 4.2 ghz why does it say 3.4 giga hertz on this model?   (0 Answers)

        By PcPlayer567 November 23, 2017.

      • Question
        It says on my receipt that it’s a i7 6700 and not a i7 7700? Why does this model say 3.4ghz it should be running up to 3.6 and above I’m confused?   (1 Answer)

        By NickMyer November 21, 2017.

        Answers
        • Answer

          Hello, we apologize for your confusion. To look further into this matter, please email bestbuy@ibuypower.com with a picture of your receipt along with the serial number of the system. Please make sure the date of purchase is also visible in the picture. Thank you so much and we look forward to helping you out!

          By BrandAnswers November 21, 2017.

          • Brand Representative

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions