Questions & Answers

1-10 of 15 Questions
  • Question
    I am looking for a smart bulbs for my garage door(3) and deck(2) (outdoor). My questions are- Can i schedule to turn on/off everyday at a specific time? Do i need any additional hub or anything? Can i control them when i am not at home?   (2 Answers)

    By Anonymous October 3, 2016.

    Answers
    • Best 
      Answer

      Hi there! Thanks for reaching out, great questions. Yes, you can absolutely schedule ilumi to turn on/off at specific times, with no hub required. One of the cooler features about ilumi is that they don't require a hub or additional hardware--all of the 'smarts' are contained within the bulb. This allows you to set schedules that will be stored in the bulb itself, allowing them to trigger automatically at their designated time without the phone needing to be in range. That said, ilumi are not able to be controlled when you are not at home. Bluetooth allows for more robust, reliable localized control but comes with the drawback of not having remote connectivity. However, we've found that most use cases for controlling your bulbs remotely are met with our scheduling functionality. We even have a dedicated Vacation Mode that will turn your bulbs on and off randomly during the evening hours when you leave town, giving the appearance that someone is home and moving room to room. Hope this helps address your question, please let us know if you have any additional questions or concerns! You can also email us at support@ilumi.co for a more timely response. Best, team ilumi

      By ilumi Support Team October 3, 2016.

      • Brand Representative
  • Question
    If I have the color set and turn off the light from a switch, will the color of the light be the same when turned back on, or will it go to a default color?   (4 Answers)

    By JBC614 September 3, 2016.

    Answers
    • Best 
      Answer

      Hey JBC614! Great question! Default colors with ilumi are simple, and something that you'll be hard-pressed to find with any other smart bulb on the market. https://ilumi.zendesk.com/hc/en-us/articles/203053524-How-do-I-set-the-default-color- This will help you set a 'power-on default color' for the classic ilumi app. If you're using the new ilumi app, navigate to the color wheel or the whites screen, select the color you'd like for default, tap "Add to Schedule" button in the lower left hand corner, then tap "Set as Default." Hope this helps, feel free to email us at support@ilumi.co if you have additional questions! Best, team ilumi

      By ilumi Support Team September 6, 2016.

      • Brand Representative
  • Question
    What is the outside temperature this bulb is rated? I live in Maine and I don't recall seeing this in the specs.   (2 Answers)

    By Clayton January 22, 2017.

    Answers
    • Best 
      Answer

      Hey there, our Outdoor BR30 Floodlight is rated for outdoor use of the following temperature range : -20 to 30, degrees Celsius.

      By ilumi Support Team March 9, 2017.

      • Brand Representative
  • Question
    I have 3 of these that are set to turn on and off on a schedule. Every time they turn on or off it's never all of them. Some days 1 turn on, some days 2, rarely all 3 - any ideas how to make this work?   (2 Answers)

    By Anonymous December 27, 2016.

    Answers
    • Best 
      Answer

      I have 6 of these outdoor floods hooked up to a single wifi wemo switch. I haven't used the ilumi app scheduler. I used the ilumi app for one thing only - to set the default colors for each bulb. The wemo wifi switch has worked perfectly for the month it's been in service.

      By MarkP December 27, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    I have a dual floodlight in my patio that is switch controlled from inside my home. I want to control this from my phone when I arrive home via backing up the driveway. I can connect to my wifi once parked. Is this possible?   (1 Answer)

    By Bethann September 29, 2017.

    Answers
    • Answer

      These are Bluetooth light bulbs not WiFi lights. If your Bluetooth connection can reach your lights from your car, then yes you can control them from your car. Otherwise the controls will not work unless your phone is within Bluetooth range. You can always program the bulbs to go on and off at a certain time.

      By Lee25 September 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Can this bulb color be changed to black?   (2 Answers)

    By Eve September 28, 2017.

    Answers
    • Answer

      No Black is not one of the color selections listed in the app. It can change to just about every other color.

      By Lee25 September 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Looking for a general idea of the lifespan of these bulbs. I'm considering using one of these bulbs in a high traffic entry living space. Would expect the bulbs to be used 10-15 times per day, 1-2 min ea early in the day and 1-2 hrs ea in the evening.   (2 Answers)

    By CuriousAndThrifty July 15, 2017.

    Answers
    • Answer

      Not sure on the actual lifespan but these are LED bulbs so they should last a long time. We have had the bulbs for less than a year on our front porch. They go on every day at sunset and go off at sunrise with no problems.

      By Lee25 September 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Are these waterproof for outdoor security lights?   (2 Answers)

    By Julesatlanta March 6, 2017.

    Answers
    • Answer

      Hey there, out BR30 Outdoor Floodlights are rated for outdoor use, with waterspray protection. You can use these in your security lights but you will want to make sure that your security lights do not have a dimming function, as it can damage the bulb itself.

      By ilumi Support Team March 9, 2017.

      • Brand Representative
  • Question
    Is there a "flame" setting to make your outdoor lanterns look like it's lit?   (5 Answers)

    By Erica March 4, 2017.

    Answers
    • Answer

      Yes, there is a 'candlelight' effect that you can setup using the app.

      By Collin June 26, 2017.

    • Question
      Hi, Do these work Alexa?   (5 Answers)

      By Kim December 29, 2016.

      Answers
      • Answer

        Hey there, no, they do not work with Alexa currently. But we are internally testing IFTTT integration with Amazon Alexa!

        By ilumi Support Team March 9, 2017.

        • Brand Representative

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