Questions & Answers

1-10 of 222 Questions
  • Question
    Never had a tablet, which one is easiest to learn and understand?   (5 Answers)

    By Sandy October 5, 2016.

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      This is my first tablet, since my laptop became unusable, and I have had no problem figuring out how to use it. I am 70 years old, so if I can do it, anyone should be able to.

      By JJNLV November 16, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    What is the size of the memory RAM?   (2 Answers)

    By Anonymous August 8, 2016.

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      The tablet has 1 GB of RAM.

      By CommunityAnswer August 9, 2016.

    • Question
      How long does the battery last before you have to recharge it?   (4 Answers)

      By Jill September 6, 2016.

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        Great battery lasts 8 hours sometimes 10 and I play games on it so I use it a lot ,I get up at 7 am and play games or face book and I don't charge it till I go to bed at 11 I've had lots of tables but this has been the best.

        By Debbie September 17, 2016.

      • Question
        Does the tablet have a slot for a USB? I would want to upload some documents   (6 Answers)

        By Synergy August 23, 2016.

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          Answer

          It has the Micro-USB port for the charger, so you can use it for any other Micro USB cable.

          By FMelendez October 7, 2016.

        • Question
          Does this have an HDMI port?   (2 Answers)

          By Anonymous August 11, 2016.

          Answers
        • Question
          How does this tablet compare to Amazon Fire hd 10.1 tablet?   (2 Answers)

          By justwondering November 30, 2016.

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            It does have as much ram. This one only has 1GB of ram and I think the Fire HD 10.1 has a 2gb ram

            By daniel12488 December 3, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is a cell phone plan required for use of this tablet? Just looking for something basic.   (5 Answers)

          By BETTY November 10, 2016.

          Answers
        • Question
          can you use it for Netflix movies   (3 Answers)

          By dave June 20, 2017.

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            It is a lie to say you can use Netflix with this tablet. I have this tablet, and it is not compatible with Netflix. Also, there are many bugs....such as I cannot get it to update. It just gives an error message saying there is no network....funny thing is the only thing on the tablet that cannot see the network is the update setting. Piece of junk! DO NOT BUY!!

            By julie June 22, 2017.

          • Question
            Whats the processor speed?   (1 Answer)

            By Bh August 7, 2016.

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              After receiving the BB weekly ad I had the same question. I am browsing myself for a new device. No mention of processing speed so I went online to Intel and referenced Processor #. It says burst frequency speed UP TO 1.1GHz. Hopefully Insignia can clarity that important spec.

              By Food4thought August 8, 2016.

            • Question
              My tablet shut off and won't charge or turn on. It's brand new Christmas day. What can I do?   (3 Answers)

              By Lilmomma December 28, 2016.

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                Answer

                My Christmas gift (tablet) has the same problem. I hear that Christmas gifts can still be returned. Call the store. I am returning mine tomorrow. The following is a COPY & Paste from their Return Policy Page: Extended Holiday Returns Promise Buy your gifts and other items this holiday with the peace-of-mind of easy returns. Almost every purchase made throughout November and December can be returned through January 15, 2017. Purchases made between Oct. 30 — Dec. 31, 2016 have an extended return period through January 15, 2017, excluding items purchased with a third-party contract (ex. Mobile Phone carrier contracts, AppleCare monthly plans, DirecTV, etc.). All other terms and conditions of our Return & Exchange Promise apply. My Best Buy Elite and Elite Plus members have an extended holiday return/exchange window. Elite members have through January 30, 2017 to return or exchange products purchased between October 30 and December 31, 2016, while Elite Plus members can return or exchange purchases made in that timeframe through February 14, 2017. Previously mentioned exclusions apply.

                By Lisa12345 December 31, 2016.

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