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19 Questions & 37 Answers
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  • Question
    I would like to know if this freezer is quiet? My Kenmore freezer, model 22442, sounds like a room air conditioner. Every other freezer or refrigerator I've owned has had a barely audible noise level. How do you rate the noise level of this freezer?   (8 Answers)

    By methinks May 28, 2017.

    Answers
    • Best 
      Answer

      Had this freezer for about a month, and keep it in the basement. Noise level is quiet like a low hum when it comes on.

      By james May 29, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What is the overall height of this unit? The description says 61" but is that the overall height? From bottom to the very top part of the unit. Thank you.   (3 Answers)

    By APAT May 2, 2017.

    Answers
    • Best 
      Answer

      I just went to the basement and measured. With the tape measure on the floor to the top of the unit it measures 61" exactly.

      By Andy62 May 2, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    What are the outside dimensions of the Insignia 13.8 cf convertible refrigerator/freezer?   (2 Answers)

    By Buford November 19, 2016.

    Answers
    • Best 
      Answer

      The dimensions of this product are as follows: Height 61 inches Width 28 inches Depth 29.5 inches

      By CommunityAnswer November 19, 2016.

    • Question
      What is a good operating temp for the freezer mode. Freezer is located in a garage. In Fahrenheit please.   (1 Answer)

      By Wesley August 22, 2017.

      Answers
      • Best 
        Answer

        0 degrees is what my family finds to be a good temp for all our freezers and also is manufacture recommended temp

        By Cyndi September 15, 2017.

      • Question
        What is the temp range of this model?   (2 Answers)

        By Rickorta0409 June 9, 2017.

        Answers
        • Best 
          Answer

          Per the manual, the default temperature for freezer mode is 0° F (-18° C) and swings +/- 10° F (+/- 6° C) and for refrigerator mode is 35° F to 46° F (2° C to 8° C). I've only had this for 2 weeks, but when I spot check the freezer it's between -7° F and 9° F. I guess the swing means it does not have to start and stop as often. For comparison it only runs about 25% of the time that my old unit ran, so I expect quite an energy savings (on top of the recent sale price, my utility Energy Star rebate, and selling my old unit to my utility). If you want to see the manual, go to www.insigniaproducts.com and search "NS-UZ14XWH7" under Support/Service.

          By EDSCI June 9, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        Is there a button to press to turn off the beeping after the door has been open 5 minutes? (2) Does the App require a router? Can it connect via Bluetooth? (3) Why does it need 7" clearance? Is it okay with 5" clearance?   (1 Answer)

        By Jacob September 13, 2017.

        Answers
        • Answer

          Just close the door after 5 minutes and that way your freezer won't lose its temperature. The freezer hooks up to your homes wifi not thru Bluetooth.

          By Cosnuts September 14, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the temperature range for the freezer? Will it hold at -20 C?   (2 Answers)

        By METABOLICLAB September 11, 2017.

        Answers
        • Answer

          Lowest it goes is -11 degrees

          By Adnileb September 11, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is the display on the front, when in wifi mode, suppose to indicate the current temperature inside the freezer or the temperature that the freezer is set at? Is the display suppose to be lit at all times or only after you tap the lock symbol for 3 sec?   (0 Answers)

        By Java0907 September 5, 2017.

      • Question
        Can you lock this freezer   (3 Answers)

        By Momofsix June 1, 2017.

        Answers
        • Answer

          Hi! This freezer does not include a physical lock inserted on the unit; however the free Insignia Connect app will provide you an alert if the door has been left open over 5 minutes. It will also alert you in case of a power outage. Regards, Daniel T. - Insignia Support

          By InsigniaCustomerSupport July 18, 2017.

          • Brand Representative
      • Question
        If I am located in a colder climate, lets say Minnesota, what is the operating range for this unit. If it is in a garage, will it function properly at 0 degrees? The manual does not list this.   (1 Answer)

        By Reed May 24, 2017.

        Answers

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