Questions & Answers

113 Questions & 224 Answers
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  • Question
    Will this work without cable or an antenna if one only wants to see what's available on Roku via the household wifi? Want to put this in front of my treadmill but don't want to get my DirectTV involved with this particular TV   (5 Answers)

    By Scott June 1, 2016.

    Answers
    • Best 
      Answer

      Yes, you can use Roku only. Antenna or other items are optional.

      By Violeteyes September 2, 2016.

    • Question
      Why doesn't 24" Insignia Roku TV not connect to the network?   (2 Answers)

      By SHAWNA May 29, 2016.

      Answers
    • Question
      When I attempt to connect TV to the wifi, it finds 'wireless network' fine (green check mark) but consistently gets caught up on 'local network' and won't connect. Our internet is high quality & other electronics work fine. What could be the issue?   (2 Answers)

      By Leslie November 22, 2016.

      Answers
      • Best 
        Answer

        Unfortunately, you are out of luck! Everyone, including me, that gave a one-star review is having the same issue. I go through the process, it says connected with a green check mark, then it says not connected or drops WiFi connection in the middle of a movie. The TV was a waste of money.

        By Txsgirl January 26, 2017.

      • Question
        can I use this TV also as a computer monitor ?   (2 Answers)

        By frth November 22, 2016.

        Answers
      • Question
        Can I use the hot spot on my android phone for the internet connection?   (3 Answers)

        By Sally November 2, 2016.

        Answers
        • Best 
          Answer

          Yes. I do that it works great.

          By ChaseB November 18, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        How do you use the remote to input channels? My Mom had just purchase this TV and she says the TV remote that came with this TV has no numbers on it to input a channel…only the ability to scroll up or down which is painstakingly long. Any help?   (3 Answers)

        By mick May 15, 2016.

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        • Best 
          Answer

          If you are using your Roku TV with an antenna to watch live TV, you can quickly jump to different channels using the channel list. To see the channel list, simply press the LEFT arrow on the remote while watching live TV. A list of all your TV stations will appear on the left and you can quickly select the channel you like. You can also hide TV channels you never watch starting from the home screen. Go to Settings > TV Inputs > Antenna TV > Edit channel lineup.

          By RokuFan December 13, 2016.

        • Question
          can i watch "regular" tv chancels on this tv   (5 Answers)

          By jchip June 11, 2016.

          Answers
          • Best 
            Answer

            Yes, if you have an antenna to attach to it.

            By Richard July 2, 2016.

          • Question
            I want wireless headphones. Will they connect to this TV. If they won't, are there wired headphones that will connect?   (3 Answers)

            By Susie May 9, 2016.

            Answers
            • Best 
              Answer

              Wireless headphones will NOT connect to this TV without a transmitter. You'll need to connect the third-party transmitter to either the headphone jack or the audio out RCA connectors. Bluetooth is NOT built in so don't be misled. If you have a Bluetooth headset, you can buy a transmitter that will plug into the 3.5 mm headphone jack on the TV and wirelessly connect to your BT headset. Best Buy carries one called Aukey I believe. Good luck.

              By Jym September 21, 2016.

            • Question
              Can you surf the internet on this tv?   (3 Answers)

              By Donna May 7, 2016.

              Answers
              • Best 
                Answer

                Of course you can, the tv has Roku , and you can download the Mozilla Firefox browser interner , I learned on this page to give LIKE : https://www.facebook.com/roku.mexico.9/ Mozilla Firefox application for RokuTv https://channelstore.roku.com/details/47545/firefox Firefox Demo on Roku https://www.youtube.com/watch?v=sGzSc3WMz-w

                By Jerry July 25, 2016.

              • Question
                Can this TV also be used as a computer monitor?   (2 Answers)

                By Tina September 7, 2016.

                Answers
                • Best 
                  Answer

                  Yes indeed. You will have to connect it to your computer with an HDMI cable. If your computer only has a DVI connector, you can buy a DVI to HDMI cable and connect it that way. Make sure you set your video card to 1366 x 768 output to match the TV. You can also make sure you see the whole computer screen on the TV by adjusting the Picture size. Press the * (STAR) key on the remote control and choose Picture size and "direct" to see the whole picture.

                  By RokuFan December 13, 2016.

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