Questions & Answers

1-10 of 296 Questions
  • Question
    do you need to buy an extra subscription for Roku?   (6 Answers)

    By Sara May 23, 2016.

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      No and Yes. To access the Roku application itself you do not need an additional subscription, but you will only have access to the free content/channels. The most used applications like netflix, sling, hulu, and amazon video, require individual subscriptions through each of those entities. There are also some channels like ESPN and HBO Go that permit access through your cable provider (meaning If you can watch those general channels on other tvs, you will be able to access those channels through the roku). I hope that helps, but if it doesn't check out https://www.roku.com/how-it-works .

      By Tom May 27, 2016.

    • Question
      To use the Roku does the TV need to be streaming from a computer/ smart phone or can you just use the wifi to connect to the internet and go without a 2nd device?   (7 Answers)

      By freed May 14, 2016.

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        You just need wifi. No 2nd device needed. You can use your tablet or smartphone as a remote for this tv which makes entering information a lot easier.

        By Mre May 15, 2016.

      • Question
        Will this Roku TV work as a regular tv? Such as watching our regular TV channels "without" drawing down on the home wi-fi if we choose? Or is it an Internet only kind of thing that will always operate off the Wi-Fi when it is turned on?   (5 Answers)

        By Bee July 20, 2016.

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          The RokuTV works as a "wi-fi" tv as well as antenna based tv. When viewing Roku it will draw from the Wifi, but when watching local channels it should not

          By CJR72 August 7, 2016.

        • Question
          I bought this TV on a Friday afternoon. By Monday morning it stopped connecting to my wifi. Is the not connecting an issue with these Insignia TV's?   (4 Answers)

          By Jpinpoint May 30, 2016.

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            I purchased this tv for the bedroom. When I hooked it up I could not get any signal for wifi. Then I realized that my router was not strong enough to get a signal to the bedroom on the other end of the house. I bought a new stronger router and now it works great.

            By LARRYHAM June 23, 2016.

          • Question
            Does this tv come with a remote? The picture shows a remote that looks like it just is used for the Roku. It doesn't have numbers...how do you change channels without having to go through them all? How do u go from channel 5 to 33 w/o scrolling thru all   (6 Answers)

            By Anonymous July 6, 2016.

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              The tv does come with a remote designed around Roku. Roku apps and channels switch just like a normal Roku. However, when connecting to an antenna, you will hit left to show a menu of local channels and then you can scroll up and down to choose the channel you like. Its actually pretty neat. I would highly recommend the RCA amplified antenna

              By CJR72 August 7, 2016.

            • Question
              Since the TV is equipped with Roku, can the TV stream Amazon Instant Video?   (6 Answers)

              By Coreyd9999 July 1, 2016.

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                Yes, you can stream Amazon Prime. There's an icon on the home screen for selecting that service for streaming. Don't have Prime so haven't tried it, but it's there as an option.

                By CHDinCT August 7, 2016.

              • Question
                How (or does) does this remote control the volume?   (6 Answers)

                By Anonymous July 6, 2016.

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                  The volume buttons are located on the side/edge of the remote. You do not see the volume controls when the remote is facing you, turn the remote on its side to see volume controls.

                  By HELLO July 8, 2016.

                • Question
                  Does this TV need cable???   (5 Answers)

                  By lauren5 June 5, 2016.

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                    No. You can watch Roku which comes with the TV but you will need internet connection, wifi or wired.

                    By 3tabletsowner June 25, 2016.

                  • Question
                    This set comes with a simple remote. No #'s. Bought a universal with #'s but still can'take go from say channel 7 to 33. #'s don'the work but everything else does. Is there a way to jump channels without having to scan all the time   (2 Answers)

                    By Skins May 19, 2016.

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                      When you are on a channel simply press the left arrow key on the Roku remote. This will bring up a channel list and change through channels much faster.

                      By InsigniaCustomerSupport June 8, 2016.

                      • Brand Representative
                  • Question
                    Does this TV come with a center stand? I see that it has two "edge" stands, but our location will require a center pedestal stand.   (5 Answers)

                    By Andy August 5, 2016.

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                      No. It has two stands on opposite sides of the bottom. Nothing for the center.

                      By Bree August 12, 2016.

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