Questions & Answers

1-10 of 394 Questions
  • Question
    In one of the photos i can see a Google Play button on the remote, is that means that you can download Google apps in the tv as well. if not why is the used for. Thanks   (4 Answers)

    By Candyoti June 15, 2016.

    Answers
    • Best 
      Answer

      Google has unfortunately named this Roku channel "Google Play", but it is not the all-encompassing Google Play Store that has apps for everything from browsers to games. This particular incarnation of "Google Play" only lets you view Movies and TV shows you have bought or acquired for free on the Google Play store or through this interface using your credit card. You also won't be able to listen to any of the music you bought or acquired for free from the Google Play Store. What I've viewed of the items I've acquired on Google Play store is severely compressed, so don't expect Google Play streaming video to be very crisp on your 1080p Roku TV. Many other people have been writing in that you can download apps. Well I have a Roku 3 and this Roku TV, and can certify that as of this posting date, the Roku channel "Google Play" does not allow you to download or install Google Apps. Worse, one was actually chosen as the best answer that flagrantly says "Yes, you can install Google Play Apps." But you can't. It would be great if that answer were omitted because a lot of people are going to be sorely disappointed if they buy a Roku 3 or a Roku TV and realize it's not an android device and it won't download their favorite apps.

      By LaughterOnWater August 16, 2016.

    • Question
      What is "Roku"?   (3 Answers)

      By Anonymous June 2, 2016.

      Answers
      • Best 
        Answer

        Roku on this TV is a streaming platform that connects to your WiFi through your TV and lets you watch shows on Netflix, Hulu, YouTube and other channels.

        By CommunityAnswer June 2, 2016.

      • Question
        How much space does the stand take? In other words, what is the measurement in between the two legs of the stand?   (2 Answers)

        By Anonymous June 12, 2016.

        Answers
        • Best 
          Answer

          The legs that you attach end up 26-1/2 inches apart, outside edge to outside edge. And they are 9-1/2 long (front to back of TV.)

          By berta July 16, 2016.

        • Question
          what is the difference between there platforms, I am looking at a 39 inch insignia Roku smart hdtv and a 39 inch regular smart tv, idk which one I should get, so what are all of the pros and cons of both tvs, what are the differences?   (1 Answer)

          By John August 13, 2016.

          Answers
          • Best 
            Answer

            A Roku TV has a wider array of available "channels" than ordinary smart TV's. For instance, if you're interested in AcornTV (BBC videos), you're pretty much out of luck with most other smart TV's. And when they do offer AcornTV, the interface is garbage. For instance, Amazon FireTV's implementation of AcornTV is actually worse than useless. That said, if you're looking for something to surf the web on your television, Smart TV's have Roku beat. There is no web browser on Roku, but this is by design. A web browser makes it too easy for hackers to get into a smart TV. The lesson is, don't surf the web on your smart TV. Norton doesn't make a product to protect them.

            By LaughterOnWater August 14, 2016.

            • Top 1000 Contributor
        • Question
          What are the outer measurements?   (2 Answers)

          By Anonymous May 20, 2016.

          Answers
          • Best 
            Answer

            The dimensions of this TV are with the stand are 22"H x 9.1"D x 34.7"W and without the stand are 20.5"H x 2.6"D x 34.7"W.

            By CommunityAnswer May 20, 2016.

          • Question
            On the remote, I dont see volume up and down buttons? How is this controlled? Are there volume options available on the screen that you can control using the side arrows or do you have to physically go to the TV every time you need volume controlled?   (2 Answers)

            By Anonymous August 9, 2016.

            Answers
            • Best 
              Answer

              LMAO.........I had the same problem when I first used the remote, check the side of the remote and you will find the volume and mute button.

              By chrismarshaz August 18, 2016.

            • Question
              does this tv have amazon app?   (2 Answers)

              By John June 12, 2016.

              Answers
            • Question
              Does this TV have a built-in web browser like other smart TVs?   (2 Answers)

              By JPM June 13, 2016.

              Answers
            • Question
              Is this mountable to the wall?   (5 Answers)

              By jerry June 18, 2016.

              Answers
              • Best 
                Answer

                Yes. Use a mount with a VESA 200x200 setup.

                By BestBuyer July 13, 2016.

              • Question
                What's the refresh rate?   (2 Answers)

                By Anonymous May 16, 2016.

                Answers
                • Best 
                  Answer

                  The refresh rate for this model of TV is 60 Hertz.

                  By InsigniaCustomerSupport June 8, 2016.

                  • Brand Representative

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