Questions & Answers

1-8 of 8 Questions
  • Question
    What does the ground and surge lights/led mean? When I plug it in, both lights are always on.   (10 Answers)

    By Anonymous December 15, 2015.

    Answers
    • Best 
      Answer

      When both lights are on, you know the surge protector is operating as it should. The surge light means that the surge protector is functioning and ready to protect. If this light goes out you know you have experienced a surge and the surge protector will no longer protect. The ground light means the surge protector is connected to a proper ground.

      By InsigniaCustomerSupport December 16, 2015.

      • Brand Representative
  • Question
    What is the cord size??   (10 Answers)

    What size is the cord on this?? This is CRITICAL information and there's no excuse to leave it out.

    By Anonymous December 9, 2015.

    Answers
    • Best 
      Answer

      This item does not have a cord. This item plugs directly into the wall outlet.

      By CommunityAnswer December 9, 2015.

    • Question
      What is the reason that you need 30 ft between electrical panel and surge protection   (3 Answers)

      By Anonymous October 2, 2015.

      Answers
      • Best 
        Answer

        If less than 30 feet of wiring are between the surge protector and electrical panel, the surge protector is not able to effectively protect against a surge.

        By InsigniaCustomerSupport October 3, 2015.

        • Brand Representative
    • Question
      Does this item warrant any of the property that is connected into this in case they are damaged during a power surge?   (0 Answers)

      By Lukas October 6, 2017.

    • Question
      Can this be used to protect an 80 inch tv??? I want a surge protector without a cord, this seems to be the only one Best Buy carries....   (5 Answers)

      By Anonymous August 7, 2016.

      Answers
      • Answer

        I believe the media dept. and/or the Geek Squad may have other surge protectors made for large screen TV's. I would suggest that you check with the Best Buy media dept. staff and/or the Geek Squad staff that install large screen TV's to see what they may have to meet your needs.

        By BBRV123 November 4, 2016.

        • My Best Buy® Member
    • Question
      What is the maximum wattage?   (1 Answer)

      By Anonymous June 12, 2016.

      Answers
    • Question
      30 feet from service panel?   (5 Answers)

      A small slip of paper in the package says "DO NOT install if not at least 30 feet from service panel." What does this mean? 30 feet covers most of a normal house.

      By Don June 11, 2015.

      Answers
      • Answer

        I think it means in direct line with no separation such as walls or floors.

        By StevenC November 18, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      i need a 5-6 inch wide plug in wall surge protector (no Cord)   (9 Answers)

      By Roger February 22, 2015.

      Answers
      • Answer

        This Surge Protector matches your requirements.

        By MMinMS November 11, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member

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