Questions & Answers

13 Questions & 70 Answers
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  • Question
    Will this work with microsoft charge and play kit   (10 Answers)

    Specs say compatible with "Xbox One charging solutions" but when I plug in the battery and connect my usb cable from my microsoft charge and play kit no charge light appears.

    By Anonymous July 21, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      You might have to update your controller firnware. I updated my firmware and it works with the plug n play kit

      By Jesse September 9, 2015.

    • Question
      Can you charge it with micro USB?   (11 Answers)

      Do you need a charging station or could you just charge this battery by plugging in the micro USB cable into the controller?

      By Anonymous August 2, 2015.

      Closed to new Answers

      Answers
      • Best 
        Answer

        Yes plugging the cable in works, but the indicator light doesnt come on. It still charges though.

        By Ellis February 12, 2016.

      • Question
        Where can I find/ buy the controller cover for this battery pack?   (4 Answers)

        By PAIN375 January 31, 2017.

        Answers
        • Best 
          Answer

          Hi! The back cover is not included with this battery pack. This pack is intended to be used in tandem with other Insignia Xbox One charging solutions. Daniel T. - Insignia Support

          By InsigniaCustomerSupport February 13, 2017.

          • Brand Representative
      • Question
        Will this work with the insignia dual control charger that the charging port in on the top of controller? My unit only connects to top of controller not back or bottom.   (4 Answers)

        By Baddad January 11, 2017.

        Answers
        • Answer

          No you need the Insignia charger

          By dracto July 19, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        How many MAH is it? How many times do you charge it after some hardcore gaming?   (2 Answers)

        By RabidZombieVI January 3, 2017.

        Answers
        • Answer

          Life is about four and a half to 5 hours. I will let you decide.

          By dracto July 19, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Would it work for my xbox one s controller   (5 Answers)

        By lynchweston January 2, 2017.

        Answers
        • Answer

          Yes it works with Xbox one S. I bought it for my sons.

          By queenGoldChains July 21, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Will this work with the Microsoft XBox One S battery?   (5 Answers)

        By Grandma December 16, 2016.

        Answers
        • Answer

          There aren't any batteries in the Xbox one s

          By Meto82 March 5, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Will this work with the Nyko Charge Base for Xbox One?   (4 Answers)

        By Nyko July 19, 2016.

        Answers
        • Answer

          These are different batteries you need to buy the insignia battery charger. The nyko will not work

          By dracto July 19, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        How many batteries dose this come with   (5 Answers)

        By Hayden July 7, 2016.

        Answers
      • Question
        Does anyone know if this battery is compatible with the console mounted charging station? I have a dud of a battery and need to replace it.   (5 Answers)

        By YetiScat June 7, 2016.

        Answers
        • Answer

          No I do not believe so you need the Insignia charger

          By dracto July 19, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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