Questions & Answers

1-10 of 99 Questions
  • Question
    Does the Charge 3, or any of the JBL portables, playback audio in stereo, or is it mono? Thanks.   (1 Answer)

    By AlGee November 14, 2016.

    Answers
    • Best 
      Answer

      Thanks for your inquiry. The CHARGE 3, and our portables are designed to play the left and right channels separately to provide you stereo sound.

      By JBL Support November 17, 2016.

      • Brand Representative
  • Question
    Is this compatible with the 8th generation ipod nano?   (2 Answers)

    By Anonymous June 14, 2016.

    Answers
    • Best 
      Answer

      If the Nano has bluetooth, then yes, it can connect through bluetooth. If the Nano does not have bluetooth, the answer is still yes. You can use an audio cable to plug it into the aux input. Keep in mind if you use it this way, it will not be waterproof. And the sound quality will be slightly less because it is analog. Hope this helps.

      By James June 14, 2016.

    • Question
      Should battery be run down each time before re-charging, in order to extend battery life?   (3 Answers)

      By Anonymous December 3, 2016.

      Answers
      • Best 
        Answer

        To keep the battery healthy, it is not advisable to drain the battery before charging it. Small, frequent charges are better than charging it 0-100% at a time.

        By JBL Support December 5, 2016.

        • Brand Representative
    • Question
      Probably a stupid question, but is this the new Charge 3 speaker? The name listed just says "Charge", but the specs match the Charge 3, so I just want to confirm. Thanks!   (2 Answers)

      By Anonymous June 9, 2016.

      Answers
      • Best 
        Answer

        Yes it is. This speaker is amazing for the price. I highly recommend.

        By James June 14, 2016.

      • Question
        Can it be charged while plugged in a 12v car cigarette lighter port   (2 Answers)

        By Anonymous November 22, 2016.

        Answers
        • Best 
          Answer

          Yes, you can charge it in a car cigarette lighter port with the use of a car charger that has the rate of 5v/2.3 amp.

          By JBL Support November 23, 2016.

          • Brand Representative
      • Question
        How many watts   (2 Answers)

        By Adi December 4, 2016.

        Answers
        • Best 
          Answer

          JBL charge 3 has 2 speakers x 10 watts each.

          By Spiderman March 8, 2017.

        • Question
          Is this speaker's audio quality better/louder than the JBL Flip 3?   (2 Answers)

          By Anonymous December 27, 2016.

          Answers
          • Best 
            Answer

            The CHARGE 3 is definitely louder, and generally more powerful, also provides more bass. It has 2 x 10W of power, a 6000mAH battery that can last up to 20 hours of non-stop playing, and it is an IPX7 waterproof certified. While the FLIP 3 has 2x 8W of power, a 3000mAH battery that can last up to 10 hours of play time and IPx4 Splash-proof certification.

            By JBL Support December 30, 2016.

            • Brand Representative
        • Question
          Is it normal that the charger heats up when i charge the JBL charge 3??   (3 Answers)

          By sandeep12351 September 20, 2017.

          Answers
          • Best 
            Answer

            I wouldn’t say that it’s normal, i’m sure it’s not a good thing. however, mine also gets warm but nothing bad has happened. I have other chargers that do this as well. If i feel it is too hot i unplug it. helps to not use it while it’s plugged in.

            By RML11 September 20, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          When I connect it wirelessly to an Echo Dot (Alexa) will this speaker stay on and be ready to play at all times, or will it power down after not being used for a while? Keeping it plugged into the wall at all times of course.   (2 Answers)

          By ramosmlpd March 18, 2017.

          Answers
          • Best 
            Answer

            I have left it on after use and it will power itself down after idle or no use.

            By Quickfixman May 6, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can it be used right out of the box, if plugged in right away?   (2 Answers)

          By Anonymous December 3, 2016.

          Answers
          • Best 
            Answer

            Certainly. The CHARGE comes with factory charge and can be used right out of the box. There is no need to do initial charging before using it.

            By JBL Support December 5, 2016.

            • Brand Representative

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