“This is an awesome cooktop. We had the older model and it cracked so we replaced it with this one - a definite upgrade. Only issue is that the fan turns off while we are cooking. Wondering why this is happening? Didn't happen with previous model.”
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Hello ssmartinez55! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.
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