Questions & Answers

1-10 of 61 Questions
  • Question
    does it have crushed ice also   (2 Answers)

    By Anonymous November 3, 2011.

    Answers
    • Best 
      Answer

      Hello, thank you for your question about our LG LFX25974ST. Yes, this great LG French Door Refrigerator does have the CRUSHED ICE option (see attached images). We love your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else. Have a lovely weekend!

      By LGAnswers November 4, 2011.

      • LG Representative
  • Question
    what is the "usable" cubic feet of this refrigerator   (2 Answers)

    By Anonymous August 29, 2011.

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    • Best 
      Answer

      almost all the advertised space is usable. Very smart layout

      By shopperinca January 10, 2012.

    • Question
      Annoying and stressful humming sound   (4 Answers)

      Recently purchased the above mentioned refrigerator and was wondering if the annoying constant humming sound I hear is normal, It is very disturbing while sitting in the kitchen and trying to carry on a conversation, also noticed by guests wo are visiting, sometimes deafening. It seems to be more constant than not . We did take out the insurance rider and was wondering if we should call service. A reply is appreciated

      By Anonymous March 26, 2015.

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      • Best 
        Answer

        We regret to read that your LG LG - 24.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless/Stainless look Model # LFX25974ST is making a constant humming noise. While that constant humming noise is normal, your description of it being "deafening" is not and if the unit is still under the manufacturers' warranty, you would be well advised to contact the LG Customer Interactive Center at (800) 243-0000 and speak to a Call Representative who may assist you trouble shooting the unit and if it is determined that a service is necessary, they can set that up for you. If it is out of warranty, if it was through Best Buy, then contact the Geek Squad Services to set up a Service through that warranty...^IFV

        By LGAnswers March 26, 2015.

        • LG Representative
    • Question
      Question Concerning Depth   (4 Answers)

      The place for my refrigerator is tight on space. The manual indicates that 2" in the back is needed for air circulation: "Too small of a distance from adjacent items may result in lower freezing capability and increased electricity charges." In the Specs it states "Installation Clearances" of Sides 1/8", Top 1", Back 1" . Is the 2 inches ideal for Energy Efficiency and the 1 inch the Minimum Required? I have 1/8 of an inch on the sides. The top has 8 inches of clearance. Can I get away with 1 inch in the back? Would it help to remove some of my drywall or drill holes behind the refrigerator for extra ventilation? I don't care what the back wall looks like since it is not visible.

      By George December 2, 2013.

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      • Best 
        Answer

        I think the 1" is the minimum required. I would hesitate to put this with just 1/8" on the sides, although the side clearance might just be to help with installation, not really required for ventilation. I would not remove drywall to get additional clearance - the most you are going to get is about 1/2". Drilling holes isn't going to help either - you need space for hot air to escape, so holes in the drywall aren't going to help. The additional vertical clearance may compensate for the lack of rear clearance, but you would need to consult with someone more knowledgeable to be sure. I would check with LG to see if the clearances are enough and more importantly if it will affect the warranty in any way. One reason for getting this fridge is it has a 10 year compressor warranty.

        By George October 6, 2014.

      • Question
        need the outside size of the refrigerator modle # lfx25974sb sku 2869035 how tall and how wide? LG 24.7   (1 Answer)

        By Chris November 3, 2016.

        Answers
        • Best 
          Answer

          Height To Top Of Refrigerator is 68.38 inches and the width is 35.75 inches.

          By CommunityAnswer November 3, 2016.

        • Question
          How high, exactly, is the refrigerator? Does the height include the opening hinge holders or just the refrigerator. We have ordered this model, but when it was delivered, it was too high. Now we have adjusted the height of the cabinet above. How high?   (1 Answer)

          By sillywoman October 31, 2016.

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            Answer

            The dimensions of this product are as follows: Height To Top Of Refrigerator 68.38 inches Height To Top Of Door Hinge 69.75 inches

            By CommunityAnswer October 31, 2016.

          • Question
            What is the best cleaner/protector for the stainless steel doors?   (3 Answers)

            we were told that we should use a polisher on the doors to help protect them from fingerprints and smudges. What kind do we use and where do you get it?

            By Anonymous August 8, 2013.

            Answers
          • Question
            where is this product made?   (2 Answers)

            Answers
            • Best 
              Answer

              LG Refrigerators are made in Korea. We appreciate your feedback, please give us a “thumbs up” if this answer is helpful to you; and please let us know if we can assist you with anything else. Tank you! Have a great week!

              By LGAnswers December 5, 2011.

              • LG Representative
          • Question
            DOES THE ICE OCCASIONALLY GET STUCK IN THE ICE CHUTE? MY DAUGHTER JUST BOUGHT THE 35/6 CU. FT. MODEL AND THE ICE SOMETIMES GETS STUCK AND HAS TO BE MANUALLY CLEANED OUT.   (3 Answers)

            By Anonymous January 14, 2017.

            Answers
            • Best 
              Answer

              I've had no problem with ice machine yet. I read in the manual this is sometimes a problem when ice dispenser is set for crushed ice. Mine is set for cubes.

              By Lucy January 15, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            How wide is this refrigerator?   (1 Answer)

            By jj January 2, 2017.

            Answers
            • Best 
              Answer

              The width of the refrigerator is 35.75 inches.

              By CommunityAnswer January 2, 2017.

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