“The recommended resolution for my screen is not working, it is cutting off about two inches from the top and bottom and its also quite stretched. I have tried almost every setting and updated drivers, nothing is fixing the stretched issue, help?”

Asked by Ashbrooke 5 years ago

1-2 of 2 Answers

Please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 4 years ago
Sorry, there was a problem. Please try again later.
Are you using your monitor exclusively for a PC? because your video/graphics card on your desktop may not have the capacity to produce the output for your monitor. If you have an Xbox or any other electronics that has HDMI, try connecting it to your monitor and see if it gives you the desired resolution. If so, then it is your PC and not the monitor that has the issue
Answered by Rico 5 years ago
Sorry, there was a problem. Please try again later.