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  • Question
    Would this combo unit be sufficient for a family of 5?   (5 Answers)

    By Tired of repairs July 7, 2015.

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      Answer

      As to whether or not the LG - 4.3 Cu. Ft. 14-Cycle Washer and 8-Cycle Dryer Electric Combo, Model # WM3997HWA is sufficient for a family of 5 will depend on how frequently you do your laundry and on how big your loads are. Obviously a larger capacity allows you to do more laundry in less time since you are able to wash bigger loads. You may also want to consider getting a stand alone washer and dryer so that while washing one load you can dry another and do not have to stand around waiting for the machine to complete the wash cycle before you can dry. You will also want to keep in mind that in combo units such as the WM3997HWA, the wash capacity is twice that of the drying capacity, meaning that if you wash a full load, you would have to take out half of the load for drying...^IFV

      By LGAnswers July 9, 2015.

      • LG Representative
  • Question
    Does it need a sink? How much space does it need at the back?   (2 Answers)

    Hi there, I live in a townhouse and am very interested in this product. Before purchasing, I hope someone can help with my questions&concerns below: 1. Sink: We have the venting and water hook-ups for the normal separate washers and dryers. However, we do not have a sink in our closet. Can we hook this combo machine by using our water old hook-ups? 2. Space: The depth of our closet is 44 inches, is it enough space for this machine? How much space should I leave at the back? 3. Safety: I heard that this combo would go very hot when you are doing the laundry. It is safe if I close the door of the closet when I am doing the laundry? Thanks a lot!

    By Linlin January 8, 2015.

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      Hi Linlin. Thank you for your inquiry. You don't have to worry about venting with the LG 4.43 cubic foot 14-Cycle Washer and 8-Cycle Dryer Electric Combo, Model #WM3997HWA since it is ventless. As for the water hookups, you also have no issues since this machine is designed to be connected to the normal hot/cold faucets so you can use your old water faucets. What you will need to look into is how you're going to connect the drain to your existing drain. The drain must be installed in accordance with any applicable local codes and regulations. A sink is not a must, just as long as you allow sufficient space for water lines, the drain line, and airflow. The recommended installation clearances for this unit in a closet are that you should have a minimum of 1" on the sides and 4" in the rear. Just be sure to allow for wall, door, or floor moldings that may increase the required clearances. Use new hoses when you install the washing machine. Do not reuse old hoses. Use only the inlet hoses provided with the washer. LG does not recommend the use of aftermarket hoses. You may want to consult with a qualified plumber because the water supply pressure must be between 14.5 PSI and 142 PSI (100 – 980 kpa). If the water supply pressure is more than 142 PSI, a pressure reducing valve must be installed. As for the safety issue with regards to the unit heating up, if you intend to close the closet door while washing, the door will need to have an upper and lower vent on it. The Upper vent should have an area of 48 square inches and must be placed 3" from the top of the door. The lower vent has to have an area of 24 square inches and must be 3 " above the bottom of the door...IFV

      By LGAnswers January 9, 2015.

      • LG Representative
  • Question
    If the lint is expelled through the waste hose, do you need to clean the screen/where it comes out?   (4 Answers)

    If the unit is mounted against the wall, how do you clean this without moving or getting behind the unit?

    By Anonymous October 15, 2014.

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      There is a lint trap that should be cleaned once monthly. It is a pretty easy task. Directions are included with the machine and it is located in the front so you don't have to move your machine to do it.

      By jackslim February 8, 2015.

    • Question
      Do jeans and khakis still come out terribly wrinkled?   (3 Answers)

      We just bought a house with the older model of this, the WM3988HWA. It washes well but the jeans and khakis come out so severely wrinkled that they need to be ironed. Does this newer model have the same issue? We are considering upgrading.

      By John in DC October 4, 2015.

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        I asked this question last year when I was still using the older version of this machine. I have since decided to upgrade to the newer version and almost a year later I am very pleased! I do still get wrinkled long items (jeans, khakis) if I overload the washer, so the secret is I wash my jeans and khakis separately from my main loads.

        By JohnnyBinDC December 9, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is there a special power cord needed for this unit, or does one come with it?   (4 Answers)

      By Ali October 16, 2014.

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        Answer

        Normal 110v plug.

        By jkowall November 5, 2014.

      • Question
        HOW MUCH CLEARANCE SPACE IS NEEDED BEHIND THE WASHER/DRYER?   (2 Answers)

        SINCE THERE IS NO VENT HOSE, CAN IT BE MOUNTED FLUSH WITH THE WALL, OR HOW MUCH CLEARANCE DO THE WASHER HOSES NEED?

        By Anonymous October 13, 2014.

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          It says 6" but I would give it a foot since it doesn't vent air. The unit gets extremely hot during operation.

          By jkowall November 5, 2014.

        • Question
          Can this combo be stacked?   (3 Answers)

          The laundry room space is only 48" wide. I would need to stack these. Is a stack kit available? Does this combo only come in white?

          By Lady Bug March 2, 2015.

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            Answer

            Hi, this is one combo unit, one machine that does the job of two machines, so you don't have to stack anything. It is the same size as the regular 4.3 gal LG washing machine, but it can wash and dry and should fit with lots of extra space in your laundry room.

            By JohnnyBinDC December 9, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Wish I could find a vented washer/dryer combo, but I can't, at least not one that gets a decent rating. Can anyone tell me if this adds significant heat to the room?   (2 Answers)

          By gillja July 2, 2017.

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            Answer

            I have a new LG WM3997HWA and I love it. The ratings I have found on this unit have been 5 star and best in it's class. However, I have noticed that since it is ventless there are a couple things to consider. First the unit does become hot: hotter than a regular dryer, but you can still touch it without worry of burns and I have items stored on top without worry of damage: clothes and the owner's manual. The steam vent from this unit is in the back and although it is not excessive amounts of steam, you will get condensation on anything it is backed up to if it is too close....don't put it right up against a wall: give it at least 7 or 8 inches from objects in the back. I have mine sitting with it's side up against the wall with over a foot away from the furnace in the back. It does add a moist heat to the area around the machine, but I have not noticed an overall elevated uncomfortable heat within my home. I actually like the small amount of extra moisture in the area that the air conditioner takes from the house. Also, I have read that when you first use the machine it may leave a strange odor on the clothes that will eventually fade. I therefore used a washing machine cleaning tablet that can be bought at any grocery store and ran it through the machine prior to the first load. I use the free and clear detergents and have still noticed a very faint smell to the clothes which screams new machine: I assume this will fade in time. The smell is not bad or overpowering and I can imagine that if you use a scented detergent you will not notice it at all. I don't know how many reviews you have read but it is recommended to buy the pedestal for this unit....I have seen videos on youtube were loads are not properly dried and I noticed that none of those owners had the pedestal. The pedestal elevates the machine and allows for better drainage if your drain is high and with the pedestal I have had no problems at all. The clothes feel like they may be ever so slightly moist with the cycle is over, but if you shake the item it instantly feels dry...it's just the remaining steam in the clothes that deceives you. Overall I am glad I bought this machine. I hope this helps

            By SAWT July 3, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can this model be used without traditional washer/dryer hook-ups?   (2 Answers)

          May a faucet adapter, or something else, be used for a closet or area that does NOT have washer/dryer hook-ups? If an adapter may be used, what is the model number to purchase?

          By Anonymous January 3, 2016.

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            Answer

            Nope, this model has the same hook ups as its washing machine-only counterpart and is not designed to be hooked up to a faucet. So you need hot and cold water hookups plus drain access. Thanks.

            By JohnnyBinDC December 9, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Does the unit release significant condensation to be a problem with furniture, walls, etc.?   (3 Answers)

          By Ray October 7, 2015.

          Answers
          • Best 
            Answer

            Condensation will not be an issue if the LG Front Load Washer / Dryer Combo, Model # WM3997HWA is installed in a location that allows enough space for air flow around the unit and is not too humid...^IFV

            By LGAnswers October 7, 2015.

            • LG Representative

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