Questions & Answers

26 Questions & 59 Answers
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  • Question
    can the door be configured to swing either way?   (4 Answers)

    Answers
    • Best 
      Answer

      Front loading washer can never have their doors reversed. Only the dryers can have their doors reversed.

      By Millennm February 5, 2017.

    • Question
      Why does a washing machine need wi Fi ? What does this do?   (4 Answers)

      By Jessi June 27, 2016.

      Answers
      • Best 
        Answer

        It has a feature you can sync with your smartphone to select a cycle, monitor it, and turn it on/off from your phone!

        By DarCas July 23, 2016.

      • Question
        Is there a small, medium, large load setting or are all load sizes washed with the same water usage?   (3 Answers)

        By Potentialcostumer November 21, 2016.

        Answers
        • Best 
          Answer

          When the Start/Pause button on the ENERGY STAR ® Most Efficient 2016 LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Front-Loading Washer with Steam and Wi-Fi Connectivity - Graphite Steel, Model # WM9000HVA is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time and the amount of water to use based on the selected cycle and selected options...^IFV

          By LGAnswers November 22, 2016.

          • LG Representative
      • Question
        Is there a machine comparable to this one but without the wifi. I don't want that feature and I don't want to pay for it? Nina   (2 Answers)

        By Anonymous July 25, 2016.

        Answers
        • Best 
          Answer

          Yes LG MODEL - WM8100HVA

          By Joe October 6, 2016.

        • Question
          Can we use pods for this washer   (4 Answers)

          By Sal June 23, 2016.

          Answers
          • Best 
            Answer

            Yes you can use pods however will have to throw in with the clothes as the soap dispenser does not completely dissolve the pod.

            By TechTux January 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          I just bought this machine and have used it about 10 times now. Each time there is a decent amount of water around the seal and dripping from the top when I open the door...is this normal?   (3 Answers)

          By Cthomas June 6, 2017.

          Answers
          • Best 
            Answer

            My wife noticed that too after ten washes We are keeping a close watch No this is not normal

            By Goldeneagle June 7, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Is this washing machine approved to use in a second level laundry room?   (4 Answers)

          By Mia January 6, 2017.

          Answers
          • Best 
            Answer

            Hi Mia, I have this machine on the second floor. My home was built in 2001 and I do not have a pan underneath. I am not sure if you have one, but, the sales agent did say that a plastic pan would not work under these machines as they will crack.... Sorry cannot be of much help other than share what he had told me when I was buying mine.

            By momof2 January 6, 2017.

            • Verified Purchaser
        • Question
          Can you add garments after starting the cycle?   (4 Answers)

          By Paris January 4, 2017.

          Answers
          • Best 
            Answer

            No. You can not add garments after you have started the cycle. That being said, I exchanged the Samsung washer and dryer set that had this feature for the lg washer and dryer because they cleaned my clothes noticeably better and had much better control of drying using the automatic moisture sensors. The Samsung washer did not clean very well and the dryer always left our clothes damp.

            By Marty January 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          I am torn between this 5.2. WM9000HVA capacity washer and this WM4370HWA 4.5 capacity washer, the bigger one is the only washer rated as very good in vibration by consumer reports, is that advantage worth 700 dollars, since both can wash king comforters?   (1 Answer)

          By manjin November 30, 2016.

          Answers
          • Best 
            Answer

            We have this washer wm900hva for two weeks and we love it. Best Buy installed it and there is no vibration. It cleans great but you should get the geek squad warranty because for the bells and whistles. the only problem is the dash does not light-up fully

            By quan November 30, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          is this the one where the bottom part is another washing machine? you do 2 cycles at once? I am looking to replace the one I have as it has serious mildew and mold issues in the rubber in the door. any ideas how to clean the mold and mildew? i do clean it   (2 Answers)

          By lovemylilly July 17, 2016.

          Answers
          • Best 
            Answer

            Yes to the first question about the additional washing pedestal. They are sold separate. I have both, and they are great. As far as the mildew is concerned you can run a monthly empty load with bleach or purchase the washing tub cleaning tablets. I also leave both of my washers open after I am done with my laundry for the week so they can dry naturally before I close them up again. It usually just takes overnight to dry out.

            By ChristinaR January 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member

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