Questions & Answers

1-10 of 44 Questions
  • Question
    What's the expected screen life for this tv   (3 Answers)

    By Wolf1 June 11, 2016.

    Answers
    • Best 
      Answer

      About 30,000 hours

      By Anonymous July 7, 2016.

    • Question
      I have a 65" oled and the picture seems to jump and stutter are there any adjustments to help this?   (3 Answers)

      By Anonymous October 15, 2016.

      Answers
      • Best 
        Answer

        We regret to read about the issues that you are experiencing with your new 65" OLED. Pardon us for not referring to the correct model for your set. The model showing up in your inquiry is linking to the LG - 55" Class - (54.6" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV - with High Dynamic Range - Silver, Model # OLED55c6P. The issue that you are describing (i.e. the jumping and stuttering) sounds like what is technically referred to as Judder, a jerky movement seen on the screen. You can access the Picture Options in the menu and you will find the De-Judder/De-Blur settings that you can manually adjust to see if that clears that up. Should you need further assistance, please contact our Support Center at (800) 243-0000. You will need to give them the correct model number for your TV...^IFV

        By LGAnswers October 19, 2016.

        • LG Representative
    • Question
      Need size specs.   (1 Answer)

      By Anonymous October 25, 2016.

      Answers
      • Best 
        Answer

        This television is 48 inches wide and with the stand the unit is 30 inches high and 7.5 inches deep. The unit without the stand is 28.1 inches high and 1.9 inches deep.

        By CommunityAnswer October 25, 2016.

      • Question
        How many USB ports does this TV has? It states 3 but I can only find one on the set itself. Also if you look at the pics it only show one. If there are 3 please tell me were the other 2 are located, please.   (5 Answers)

        By wl1904 August 9, 2016.

        Answers
        • Best 
          Answer

          There are 3 USB and 3 HDMI. Facing the screen, it's behind the left side. It's 1 USB, 3 HDMI and 2 USB.

          By DBK21 September 10, 2016.

        • Question
          Does this tv have Bluetooth ?   (3 Answers)

          By Tom July 7, 2016.

          Answers
          • Best 
            Answer

            I Purchased this OLED55C6P Model a week ago. Within the TV's settings you'll go to sound and find an option for Bluetooth connectivity for speakers or headphones that have built in Bluetooth.

            By GadgetMan September 10, 2016.

          • Question
            this tv support HDMI 2.0 input?   (2 Answers)

            By alkon27 June 14, 2016.

            Answers
            • Best 
              Answer

              Yes it will http://www.displayspecifications.com/en/model/522a57a

              By Anonymous June 22, 2016.

            • Question
              What kind of bracket to hang on wall wiIl work for the curved tv?   (5 Answers)

              By Tjoan December 21, 2016.

              Answers
              • Best 
                Answer

                I used a regular wall mount bracket, had it professionally done just because of my investment and it worked perfectly! They do have specific curved wall mounts for curved TV's but I just went with a regular higher end wall mount for OLED ... very happy!

                By Na1015 December 30, 2016.

                • Verified Purchaser
                • My Best Buy® Elite Member
            • Question
              No 4K 50Hz support? I noticed when I check the 4K details on my Xbox One S this tv does not have support for 4K at 50Hz, yet it does at 24 and 60Hz. Will this be a problem?   (1 Answer)

              By Anonymous October 30, 2016.

              Answers
              • Best 
                Answer

                I believe 50 Hz is for pal and we are NTSC

                By Gusx831 December 22, 2016.

              • Question
                What is lg magic remot   (3 Answers)

                By Billybob October 1, 2016.

                Answers
                • Best 
                  Answer

                  The magic remote is like having a computer mouse in your hand. You will see a magenta looking cursor on the tv when you move the remote control around in your hand. Then you can just click it to the part of the screen you are interested in.

                  By jguy14 January 16, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member
              • Question
                I purchased this tv and love it. Have it hooked to my Samsung k8500. Haven't used the smart features of tv yet. Is streaming better from tv or the blu Ray player?   (3 Answers)

                By PS June 8, 2017.

                Answers
                • Best 
                  Answer

                  The television has a better processor that it makes faster than the blu ray player. I prefer the smart features on the television for watching Netflix, You tube and surfing the internet. It runs faster and smoother than the one on the blu ray player. I have the same Samsung 4K blu ray player.

                  By Cesar June 24, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member

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