Questions & Answers

1-10 of 28 Questions
  • Question
    How does the steam drying work?   (11 Answers)

    Does it need water to produce the steam?

    By Anonymous May 18, 2015.

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      Answer

      There is a cartridge that you fill with water and it will automatically take the water needed. You do not have to fill this with each dry, and it lasts quite a while. Just open the drawer on occasion to see if there is still water in it. Very simple.

      By mj8032 October 30, 2015.

    • Question
      Does this model have a removable water container or it need to be hooked up?   (11 Answers)

      By Anonymous May 5, 2015.

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        Answer

        small tray that can be removed/refilled. Also, uses tap water, not distilled water.

        By mrlhutz September 4, 2015.

      • Question
        Does this dryer come with those drying racks that goes inside the dryer?   (4 Answers)

        By CaliFire January 22, 2017.

        Answers
      • Question
        Difference with LD Model DLEX3570W?   (1 Answer)

        Besides there being only 10 different cycles vs. the 12 with Model DLEX3570W, what else are the major differences? Is this the older model? Is DLEX3570W the latest model? Thank you!

        By LG_fan March 15, 2015.

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          Hi LG_fan. Your inquiry is appreciated. There is not that much different between the DLEX3570W and the DLEX3370W other than the differences you've already noted. The DLEX3370* is available in an additional color, Wild Cherry Red, weighs just a little under 2 lbs. less due to the PCM cabinet versus a painted steel cabinet. The DLEX3370* is the more recent release...IFV

          By LGAnswers March 16, 2015.

          • LG Representative
      • Question
        What are the dimensions of this washer and dryer when stacked? I need to be sure it fits in the space we would put it.   (1 Answer)

        By Rsolson March 25, 2017.

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          The only dimension that will change when the ENERGY STAR® Qualified LG 4.5 cu. ft. Ultra Large Capacity TurboWash™ Washer, Model # WM3770HWA is stacked on a matching LG Front Load Washer is the height. Each unit has the same height of 38 11/16" and the Stacking Kit doesn't add anything to the height so the combined height will just be twice that of a single unit which will be 77 3/8"...^IFV

          By LGAnswers March 30, 2017.

          • LG Representative
      • Question
        Can you turn off the end-of-cycle signal so it doesn't chime at the end of each load?   (3 Answers)

        By Sam May 30, 2016.

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        • Best 
          Answer

          Yes the signal can be turned off completely

          By SmartShopper October 21, 2016.

        • Question
          i just bought the dryer today and since noon I've been putting the dryer on many cycles and it's taking too long to dry and barely dries at all. any solutions?   (2 Answers)

          By Anonymous November 13, 2016.

          Answers
          • Best 
            Answer

            I don't know if this is the issue, but there is an energy savings mode that sometimes is automatically activated when drying. It's one of the rectangular buttons on the right side of the knob. When it's activated, it runs for a super short cycle and doesn't tend to dry my clothes very well. When you turn it off, it dries clothes as expected.

            By JYLEE March 2, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          What are the dimensions of washer and dryer   (1 Answer)

          By Anonymous October 30, 2016.

          Answers
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            Answer

            The dimensions of the dryer are: Height 38.69 inches Width 27 inches Depth 29.75 inches

            By CommunityAnswer October 30, 2016.

          • Question
            On the DLEX3370 what is the advantage of the PCM cabinet versus a painted steel cabinet?. Is the PCM cabinet plastic, will it crack over time?   (1 Answer)

            By Mark1836 March 26, 2017.

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              Answer

              The PCM cabinet on the ENERGY STAR® Qualified LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLEX3370W is metal. PCM is Pre-Coated Metal. It is the same as pre- painted steel...^IFV

              By LGAnswers March 30, 2017.

              • LG Representative
          • Question
            Where is the vent pipe located, on the back? Can this unit be vented out of the side?   (2 Answers)

            By Me February 27, 2017.

            Answers
            • Best 
              Answer

              The vent pipe is located on the back. Yes, this can be vented out of the side.

              By CommunityAnswer February 27, 2017.

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