A:AnswerYou can, but it's tricky. If you stop for just half a second, it shuts you down. You can text an "Okay," or other very brief message, but you can't actually send much information. It's a strange glitch. Or it may be just my phone. But the function is available.
A:AnswerHello Lissette, GreatCall strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com. You may also call our Direct Sales Department at 1-866-819-3174, between 5 a.m. and 10 p.m. Pacific Standard Time, seven days, a week for more information.
A:AnswerNo, you either have to go on line at mygreatcall.com to register the phone and set up an account, or you can call great call customer service to do it. If you do it by phone there will be a $10 fee. However, customer service is very friendly and knowledgeable. I registered on line, but found it better to call in order to make changes.
A:AnswerHi Bea, the Jitterbug Smart 2 phone does have a GPS application on it. For more assistance on how to use it, please contact our Customer Service at, 1 800-733-6632, between 5am and 10pm, Pacific Time.
A:AnswerHi, the Jitterbug Smart2 phone has the capability to download apps on the Google Play Store. We do not charge for any downloads but some apps may. In addition, please keep in mind that downloading uses your data. If you go over your allotted data plan, usage charges may apply. For more information, please contact Customer Service, 1 800-733-6632, between the hours of 5am and 10pm, Pacific Time.
A:AnswerYes, a 95-year old could use this phone to call family. The Jitterbug Smart2 is very easy to use if she would like to text. The print is easy to read. If she does not want to text, she might be happy with their flip phone. On the Jitterbug Smart2 phone, she would need to be able to see where the little red 5 star button is - and then all she would have to do is press her finger on it for a second. When you first set the phone up for her, that button can be used to get help from Great Call - if you decide not to use their program, then that button is used for 911. I am not sure how their flip phone works.
A:AnswerHello Leslie, the Jitterbug smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerYou can choose from a variety of plans : 100, 750 and 1000 minutes or unlimited talk and text. You can also select your monthly data and text amounts. You can opt for just talk and text as well. There is currently not a pay-as-you-go option.
A:AnswerGreat question! You are able to manage your lock screen options in settings. You just go to phone settings>android settings>notifications>messaging make sure you do not have the block all option setup and you should be able to receive alerts once a new message comes in on you lock screen even if it is in sleep mode. We hope this was helpful, if you need further assistance please contact our Customer Service Department we are open Mon-Sunday from 6am-6pm Pacific time call us at 1-800-733-6632.
A:AnswerWe are so glad you asked. All Jitterbug and Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
A:AnswerThank you for asking! We offer the Lively Protection Plan which enhances the manufacturer’s Standard Limited Warranty that comes with your device and gives you extended coverage when the warranty ends. For more details about the Lively Protection Plan, please visit our website or contact our Customer Service team.
A:AnswerGreat question! The Lively Jitterbug Smart 2 phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. Lively's award winning U.S. based support and Urgent Response service is only available on the Lively network. Lively offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello DeeDee, the Jitterbug Smart2 is an Android 7.0 smartphone and you can download applications via the Google Play store. We suggest you check the Life360 application for compatibility and requirements.