Questions & Answers

1-10 of 17 Questions
  • Question
    What type of Battery does it use?   (10 Answers)

    By Tim August 10, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      It has an internal rechargeable batter and is charged by a micro-usb port. They can be used while charging. The battery is removable and says: Rechargeable Li-ion Polymer Battery Pack265 mAh 3.7V 1.0 Wh 533-000067 AHB472625PST Hard Pack By searching for that last line I can see that there are replacement batteries available online.

      By twowheels October 16, 2015.

    • Question
      bluetooth connectivity   (11 Answers)

      my headset is charged but when i try connecting it to my laptop, the headset icon appears for a few second and then disappears. when i turn off the headset and turn it on again, the headset icon again appears for a few seconds, enough for me to try to pair it with my laptop. But i get an error. see screenshot. how to resolve?

      By Anonymous October 9, 2014.

      Closed to new Answers

      Answers
      • Best 
        Answer

        Are you using the USB plug that came with the headphones, Bluetooth, or another Logitech USB plug that came with a keyboard or mouse? If you are using a plug that came with a keyboard or mouse, you will have to use the headset USB plug in addition to the keyboard or mouse one. The advertising is misleading, but headphones cannot be one of the several devices that can share the a USB plug with other Logitech items. Hope this helps, I had the same issue and it took me about an hour to figure it out.

        By ACDelyea December 12, 2014.

      • Question
        Has anyone used this headset with Dragon Premium speech software? Dragon website says it works but every other recommendation for use with the software is a $200 or more headset.   (4 Answers)

        By kennethmcd June 3, 2016.

        Answers
        • Best 
          Answer

          I have used this with Dragon Speak and it works very well! No problems with voice recognition

          By Jimmy August 27, 2016.

        • Question
          Anywhere to buy a spare USB receiver for the h800 headset?   (11 Answers)

          I misplaced the usb receiver and after an online search I found the part but they wouldn't ship to the United States? Also saw 1 on Amazon for $40 anyone have any suggestion for something in between?

          By JT November 21, 2014.

          Closed to new Answers

          Answers
          • Best 
            Answer

            I was wondering this as well, just in case you lose the nano usb. I did some research and found on the Logitech site this. P/N 993-000567 USD15.00 Go to the h800 tab, then go to the support tab

            By BigDog January 17, 2015.

          • Question
            Can this headset be used with a smart television?   (5 Answers)

            By Pudding June 8, 2016.

            Answers
            • Best 
              Answer

              Yes, you can use this headset with a smart TV.

              By CommunityAnswer June 9, 2016.

            • Question
              How well does this work with Rosetta Stone on Dell and Samsung Tablet?*   (5 Answers)

              By Butterfly March 8, 2016.

              Answers
              • Best 
                Answer

                Don't know about the tablet but it works nicely for Rosetta stone. If you get it to pair with the computer for sound and speech it works fine.

                By Rich1955 March 27, 2016.

              • Question
                Do these support Sidetone on Mac for Skype?   (2 Answers)

                Im using a set of F540 gaming headset and it has foldback / sidetone to hear my own voice when on the phone with Skype. On Mac there is no option to 'send microphone' to the headset. Needs to be 'hardware' enabled.

                By slvrscoobie October 22, 2015.

                Answers
                • Best 
                  Answer

                  This is not an issue with the Headset, no one from Sidetone has produced the utility to run on the Mac. Talk to the folks who write SideTone and ask them to come out with a version which runs on the Mac.

                  By KCJay February 12, 2016.

                • Question
                  Will this work with Xbox ONE?   (0 Answers)

                  By Anonymous June 26, 2017.

                • Question
                  I can't get my headset to work with skype, any suggestions. If I use it with my phone bluetooth does that mean I can't use it with skype.   (2 Answers)

                  By Anonymous May 12, 2017.

                  Answers
                  • Answer

                    Switch the switch from center when connected to phone to top which will allow you to Skype on laptop .

                    By drive79ta September 22, 2017.

                    • Verified Purchaser
                    • My Best Buy® Member
                • Question
                  How to get the microphone to work? Do I need to disconnect the wireless mouse?   (5 Answers)

                  By Woody November 13, 2016.

                  Answers
                  • Answer

                    No just plug in the US into computer and set headset into is more Mic works.

                    By Ambezy May 5, 2017.

                    • Verified Purchaser
                    • My Best Buy® Member

                Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions