Questions & Answers

1-10 of 72 Questions
  • Question
    Is the included hub the "Harmony Home" hub, the predecessor to Home or something altogether different?   (3 Answers)

    By Rick February 15, 2016.

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      Answer

      This is the predecessor to the home, but the software can be upgraded to allow it to do everything the home can. The remote just doesn't have the buttons for lights and switches.

      By DPBurek February 17, 2016.

    • Question
      Can this be used with Amazon Echo and TFTTT recipes   (5 Answers)

      By Anonymous December 23, 2015.

      Answers
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        Answer

        Yes, it does. That's exactly how I use it. With the MyHarmony application, I add devices and activities, connect MyHarmony as an IFTTT channel, then add a recipe with Alexa to turn on or off the different activities.

        By JWin February 17, 2016.

      • Question
        Are you limited in the app on how many devices can be programmed. I don't plan to use the remote, I want to use this with Amazon Echo instead. Seams like it should have unlimited if you don't have to worry about how many programmable remote buttons.   (7 Answers)

        By tazetcds December 12, 2016.

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          Answer

          I just purchased this yesterday to replace my Harmony 900 (I want to use Alexa/Echo voice control). During setup i was able to bypass the 8 device limit, when i got everything setup and started to configure the HUB using the Desktop Software, not the APP (I am using the APP on an older Ipad 2, so i had to use the Desktop to setup the HUB). I am not sure if it will work if you setup using the app but with the Desktop version of MyHarmony software it worked. My harmony 900 allows 15 devices to be controlled, when i was asked if i wanted to copy the settings of my 900 to the Hub i said yes and it copied all 15 devices and all the Activities i setup. It works great, just don't remove any of the devices because you wont be able to add them back individually, it will tell you you have reached the max devices. So if you accidentally remove an item, you can just run the Setup process over again. Hope this helps anyone who needs a couple more Devices added without having to spend the extra money on the more Costly HUB Combo.

          By cew7779 July 14, 2017.

        • Question
          Can I program a button to "watch a movie" and it will know to turn on the tv, Xbox, and my stereo system all to the watch a movie settings?   (5 Answers)

          By KLC December 16, 2016.

          Answers
          • Best 
            Answer

            Yes it will access all devices in the list for the activity chosen

            By Theman December 30, 2016.

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            • My Best Buy® Member
        • Question
          All components will be behind closed doors, will I be able to turn TV on/off,do likewise for a DVD behind closed doors will this remote work?   (10 Answers)

          By Danc October 2, 2015.

          Answers
          • Best 
            Answer

            The remote comes with a hub and 2 mini IR blasters. One purpose for the mini blasters is to receive RF signals and transmit that signal to equipment that may be tucked away in a cabinet.

            By afbrat63 October 15, 2015.

          • Question
            Im replacing a Harmony One. Does this do 'Activities' such as sequence several devices to turn on with a single button??   (5 Answers)

            By lmm July 7, 2017.

            Answers
            • Best 
              Answer

              Yes

              By BinaryMan July 9, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Will this work with Amazon Echo   (10 Answers)

            Will this work with Amazon Echo using IFTTT recipes? Thanks

            By liza73 December 23, 2015.

            Answers
            • Best 
              Answer

              Yes, it does work with Echo using IFTTT. I use it to turn on and off my DirecTV setup. You do have to say "Alexa trigger Directv on" and it works.

              By TexRaider March 18, 2016.

            • Question
              Will this remote work with a Roku device?   (5 Answers)

              By Roku June 15, 2016.

              Answers
              • Best 
                Answer

                yes, it should work with all models.

                By lotreaglesfan July 21, 2016.

              • Question
                Does this work with Playstation 4?   (10 Answers)

                By Anonymous December 19, 2015.

                Answers
                • Best 
                  Answer

                  Yes, it works with the playstation, but you'll have to turn it on manually, the Logitech control remote can't do that, it's a Sony Mandatory process you'll have to turn it on with the controller. Then after it is turned on, the controller connects to the PS4.

                  By P3DR0 July 29, 2016.

                • Question
                  Harmony Smart Control RF question   (10 Answers)

                  Can it communicate RF to the hub then IR to the devices? How does the IR blaster connect to the hub? Can you get IR emitters to attach to the front of each device you want to control so you can keep everything centralized in a rack? If so how do they connect to the hub and where do you buy them? Can I see a drawing of the connections points?

                  By Donatello November 9, 2015.

                  Answers
                  • Best 
                    Answer

                    Yes this device will control both bluetooth and IR devices. The product comes with one IR blaster that you can put anywhere so that you have the ability to conceal your devices. I personally found that I didn't need the IR blaster since everything is in an open cabinet, but my son purchased one also and he uses two IR blasters. I believe you can purchase extra blasters right here at Best Buy. The IR blasters connect directly to the back of the hub and the hub accommodates 2 blasters.

                    By pixellou62 April 29, 2016.

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