Questions & Answers

1-10 of 46 Questions
  • Question
    I just purchased this MK530, the keyboard reads that it is a K520, however, box is printed MK530. Anyone have the same issue? Thank you for all responses.   (10 Answers)

    By bern August 21, 2016.

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      Bern , I believe that's actually correct I don't have mine with me at this time but I have seen this in the past , when Logitech sells this keyboard without the mouse it sells as a K520, the mouse sells as a another number (I cannot remember which, M510 I think). Nothing is wrong that's just how Logitech numbers them, MK530 is a set of a K520 keyboard and a mouse. The cheaper MK520 set at at discount stores the mouse has no side buttons (M310 mouse) , the Mk530 (this set) the mouse has side buttons (M510 mouse I think), but the keyboard in both sets is the same and is numbered a K520.

      By Eman August 26, 2016.

    • Question
      Why am I having stuttering issues with this pair of products, I am constantly having the mouse or keyboard cut out on me during use   (9 Answers)

      By Anonymous August 27, 2016.

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        Answer

        You need to make sure the receiver doesn't have anything interfering with it. If you're using it on a desktop, plug the receiver into a front USB port instead of the back. On a laptop, make sure there aren't other cables around it. If you have a single USB port anywhere, plug it in there rather than next to other devices.

        By locura79 September 6, 2016.

      • Question
        I opened the box and can't find the little part that goes into the USB port. Where is it?   (5 Answers)

        By Anonymous December 23, 2016.

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          Hello... I had the same question as well. It's not located in the mouse like it would be if you purchased the mouse alone. You have to remove the keyboard battery cover and you will find the USB adapter. I hope that helps answer your question. Best, Hernan Lopez

          By Hernan December 23, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Any suggestions for silencing the clicking of the mouse? Previous Logitech wireless mouse was silent, so wasn't expecting clicking. This is a small annoyance, not a deal breaker. Otherwise, both the keyboard and mouse are fine.   (4 Answers)

        By zencairn June 17, 2017.

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          You may need to go in to the mouse application settings. My mouse does not click.

          By MikeL August 4, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this keyboard look like and have the same touch as the standard desktop keyboards?The keys are raised up and not close together like a laptop. I go to my pc when I have a lot of typing to do because the laptop keyboard keys are too close together.   (5 Answers)

        By ALN November 27, 2016.

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          Great keyboard and better than regular. Very comfortable keys. I will always buy this. The mouse and keyboard are so easy to use.

          By Anonymous November 27, 2016.

          • Verified Purchaser
      • Question
        Can the keyboard be raised from the back or does it have to set sit flat?   (10 Answers)

        By Renee July 1, 2016.

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          Yes the keyboard can be raised

          By Masterpiece August 12, 2016.

        • Question
          does this keyboard have the light that tells you when caps are on?   (5 Answers)

          By Anonymous July 10, 2017.

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            Answer

            Yes on the same caps lock botton.

            By Mayito July 17, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is it compatible with my smart Samsung tv?   (5 Answers)

          By Anonymous July 31, 2016.

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            Yes. Main reason I bought mine. Installed immediately through settings. While mouse works on any screen, keyboard function will vary from app to app.

            By hifiman August 9, 2016.

          • Question
            will this work with a surface pro if not do they have one that will   (5 Answers)

            By diamond17 May 14, 2017.

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              Answer

              All the "Pro" version Surface has same Windows as any desktop, so any desktop device works for your Pro.

              By bMin June 2, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Is it bluetooth capable?   (6 Answers)

            By Sue January 25, 2017.

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              Answer

              No. The keyboard and mouse use a provided usb dongle to communicate with the computer.

              By LesTurner February 3, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member

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