Questions & Answers

16 Questions & 85 Answers
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  • Question
    What's the difference between the MK550 and the MK570? What are the model numbers of both the keyboard and the mouse in this combo?   (5 Answers)

    By Anonymous August 2, 2016.

    Answers
    • Best 
      Answer

      Keyboard is the same (Wireless K350), but MK550 has wireless mouse M510, while MK570 has wireless mouse M705. However nobody else seems to be selling MK570 and even Logitech website doesn't list it. I called Logitech and their first level support didn't know about MK570, second level support speculated MK570 wasn't meant for US region and just Best Buy was selling it here. I have tried both MK550 and MK570 but the Logitech keyboard quality has really gone down (it makes jarring noises when its supposed to be "whisper quiet". I have used the same keyboard before and that didn't have this noise problem so it seems to be a recent quality issue which Logitech support had no idea about.

      By RIK August 19, 2016.

    • Question
      I have the Logitech M570 wireless keyboard & mouse. How do I know when the caps lock is on?   (5 Answers)

      By Linda September 29, 2016.

      Answers
      • Best 
        Answer

        Download software application from Logitech's website

        By AITStech December 10, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      is this a 5 button mouse?   (5 Answers)

      By Anonymous July 8, 2016.

      Answers
      • Best 
        Answer

        Yes. It has the right and left buttons, the scroll wheel button and two additional keys on the left side. The mouse is the M705, if you want to check out the specs.

        By Nalex11 July 22, 2016.

      • Question
        if you lose the little pairing device that plugs into your laptop-----can you replace that or do you have to buy a new mouse/keyboard combo?   (5 Answers)

        By Anonymous December 17, 2016.

        Answers
        • Best 
          Answer

          I think you can pair it with another dongle because it is part of that unifying technology stuff. So that you can use the same mouse and keyboard with multiple systems.

          By SamS January 25, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is the Logitech MK570 Combo compatible with Windows 10?   (5 Answers)

        By SarahB September 10, 2016.

        Answers
        • Best 
          Answer

          yes- worked immediately; others I tried did not

          By cascpa October 4, 2016.

        • Question
          DOES IT MATTER WHAT WINDOWS UPDATE YOU HAVE ON YOUR COMPUTER, SINCE I'M WAITING ON A NEW COMPUTER   (5 Answers)

          By KAY August 11, 2017.

          Answers
          • Answer

            If your new computer has Windows 10, your computer should auto update. I believe YouTube will discuss/show you how to much sure you get updates automatically. Good luck.

            By Sherlock13 August 16, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is the keyboard backlit?   (5 Answers)

          By JoeShmoe July 17, 2017.

          Answers
        • Question
          Does this work with a Samsung smart tv   (5 Answers)

          By Anonymous May 30, 2017.

          Answers
          • Answer

            Nope, since you will need to run a program on your computer to recognize the keyboard & mouse

            By Rafael July 19, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is there a place to store the dongle when not in use?   (5 Answers)

          By MspLady May 10, 2017.

          Answers
          • Answer

            Yes, it does. In the mouse's batteries compartment.

            By Fausto June 12, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Is this compatible with mac desktop?   (5 Answers)

          By Coastboync March 14, 2017.

          Answers
          • Answer

            I have a IMac and it works great!

            By HeyDK May 17, 2017.

            • Verified Purchaser
            • My Best Buy® Member

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