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  • Question
    Does the agitator move the clothes sufficiently to get it clean to your satisfaction? For those who previously had a no-agitator washer, are your clothes now cleaner with the agitator? Also, was your new Maytag delivered to you in an enclosed box?   (10 Answers)

    By Anonymous December 30, 2016.

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      Agitator moves sufficiently, but very little water. Some clothing and bedding have been damaged due , I think, to the lack of water. I have always had an agitator washer, with lots of water, so clothes were always clean and well rinsed. No, my new Maytag It did not come in an enclosed box that I saw, unless it was unpacked on the truck. I am looking for a possible replacement. The washer is pretty to look at and has nice sounds, but still, I can't afford to have my clothing damaged.

      By Cody February 2, 2017.

    • Question
      Does this have a feature to raise the water level if necessary. Or does it just sense the weight?   (5 Answers)

      By Samantha December 28, 2016.

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        yes you can fill it up.

        By ranran December 29, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this machine have an agitator or impeller. Also, is there a permanent press cycle? Do you have to use high efficiency soap. Does the lid lock when you close it to start a load of clothe s.   (5 Answers)

      By DeeDee November 21, 2016.

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        DeeDee, this unit has the Best Cleaning in its Class Driven by the PowerWash® Cycle * PowerWash® Cycle * PowerWash® Agitator * Largest Capacity Agitator Washer Available at 4.7 Cu. Ft. * Deep Fill Option Designed to use only HE High Efficiency detergents. 11 Washer Cycle Selections Bedding Clean Washer with affresh Cold Wash Colors Delicates Drain & Spin Normal Powerwash® Rapid Wash Sanitize with Oxi Wrinkle Control Lid lock When the START/Pause button is touched, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins.

        By MaytagTeam November 22, 2016.

        • Brand Representative
    • Question
      Does this have a "soak" option? Does the tub drain if you open the lid and just let it sit, full of water?   (3 Answers)

      By chocoholic November 4, 2016.

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        No There is no soak option that you can set, however certain cycles have a built-in soak time. If the unit is paused and you lift the lid the water will just stay, I guess that could be a "manual" soak cycle if you want.......

        By Davecon1 November 21, 2016.

      • Question
        Can I chose the speed of the spin cycle so clothes are not so dried out and wrinkled? Is there a slower spin?   (5 Answers)

        By savra February 28, 2017.

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          Yes, there is a button to change spin speed, I tend to choose a slower speed and avoid "Max Extract" which is the fastest speed as my experience has been that this wears the bearing out faster meaning repairs (at over $250 a pop) more often.

          By FredFlintstone45 February 28, 2017.

          • Verified Purchaser
      • Question
        Hi, Is this a new model? I saw it at the store today and came home to look up reviews and can't find any. Thanks.   (2 Answers)

        By washerwoman October 23, 2016.

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          Hi there, i just spoke with the sales associate at best buy today 11/04/16 and he said this model is actually brand new only came out within last couple of days thats why it has hardly any reviews! I was wondering the same thing myself.

          By Anonymous November 4, 2016.

        • Question
          Is this machine very noisy? on a scale of 1 - 10   (3 Answers)

          By Bebe April 19, 2017.

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            If our previous model (a Sears purchase, 9 yrs ago), is any guide, this washer is much quieter. If the Sears model was an 8 (loud), this would be a 4. And the auditory cues it gives at start and finish are much better then the loud buzz the old model used as a signal.

            By artleb April 20, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does the Maytag MVWB765FW come with a drain hose?   (3 Answers)

          By NewWasher April 2, 2017.

          Answers
        • Question
          If I pause the washer WITHOUT opening the lid, can I leave it in this pause mode for an indefinite period of time? Or will the water drain out after a certain period of time, even though the lid isn't open?   (1 Answer)

          By Anonymous January 10, 2017.

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            If the appliance is idle time for longer than 5 minutes, the water will drain out. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Maytag appliances!

            By MaytagTeam January 11, 2017.

            • Brand Representative
        • Question
          Some reviews have commented that this model is very quiet and some have complained that's it's very noisy. How to know if I should get this? I don't want a noisy machine.   (5 Answers)

          By Noise January 4, 2017.

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            I've had it for almost a month. Think it's one of the noisiest machines I've ever heard. I have it in a small room that has tile on the floor so I put a rug down and that's helped a little. I also am having problems with soap scum being left on my dark clothes. I would definitely look at buying a different machine if I were you!

            By SheLovesTennis February 1, 2017.

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