Questions & Answers

Q: QuestionI use Firefox and Chrome. I want to create Word or Word compatible documents, but I do not need PP, Excel, etc. Will I be able to create documents with what is already installed without purchasing Office 365?

Asked 4 years ago by JoJo.

• A:Answer Im not sure what basic word processing installed in Lenovo. if any, is like but I highly recommend ms office

  Answered 4 years ago by EspnVerified Purchase

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Q: QuestionWhat is the key code for Microsoft office bought 12/28/2017?

Asked 4 years ago by Dancerlost39.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer That will be so difficult for me, to remember or where I stored the Keycode. I bought in 2014 and 2014 computers of different version, Windows 7. They were all outmoded and has to be replaced by Dell Computers. Sorry.

  Answered 4 years ago by SonnyBoy

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Q: QuestionIf I do not renew will word and excel continue to work?

Asked 4 years ago by DP.

• A:Answer If your Microsoft 365 Personal subscription ends, you can still use limited versions of Word and Excel for free. For more information, go here: https://www.microsoft.com/en-us/microsoft-365/free-productivity-apps

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWill I be notified when it is time to accept or not the renewal of my 15-month subscription to Microsoft 365 Personal? How do I cancel the subscription before its expiration?

Asked 4 years ago by Anonymous.

• A:Answer Prompts for renewal may depend on your Microsoft 365 management settings. For information on how to manage your Microsoft 365 settings, please go here: https://support.microsoft.com/en-us/office/manage-your-microsoft-365-subscription-959ac957-8d37-4ae4-b1b6-d6e4874e013f#ID0EAADAAA=signinmsa

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI have a simple crombook computer. I’m looking to up grade it if I can . With windows 10 and everything else. Can I do that with this computer are do I need to buy a new one??

Asked 4 years ago by Greenyes.

• A:Answer You can check out the specifications and requirements for Windows 10 at this page: https://www.microsoft.com/en-us/windows/windows-10-specifications

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI understand it is for "1 person" with regard to login account, but can you use more than 1 email in your Outlook account set-up? I have 2 outlook email accounts (plus previous optimum emails)- can I purchase the 1 person 365 & add more than 1 email?

Asked 4 years ago by MichM.

• A:Answer Yes - you can use multiple inboxes in Outlook.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo I have to buy the Microsoft 365 for $69.00at the time of purchase for my laptop?

Asked 4 years ago by Anonymous.

• A:Answer No, you can purchase it at any time.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhy am I paying $75.00/year to use Microsoft Office? what if I don't renew? can I still use the programs on my computer?

Asked 4 years ago by GGR.

• A:Answer When your subscription expires you will no longer be able to access the apps.

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this Microsoft product automatically allow access to old Word, Excel ... documents?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

• A:Answer yes it does

  Answered 4 years ago by ExcellentRefrigerato

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Q: QuestionDid you or Microsoft send me an Office 365 For dummies from Amazon? Thanks

Asked 4 years ago by Clintfg.

• A:Answer I did not

  Answered 4 years ago by WritergirlVerified Purchase

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Q: QuestionDoes this include snip and sketch by chance?

Asked 4 years ago by Rob.

• A:Answer I dont think it does

  Answered 4 years ago by EspnVerified Purchase

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Q: Questionwhere do i find me product key number?

Asked 4 years ago by todd319.

• A:Answer Receipt

  Answered 4 years ago by Jds6

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Q: QuestionI would like to cancel this order.

Asked 4 years ago by grandmababies.

• A:Answer Yes

  Answered 3 years ago by DenaJ

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Q: QuestionI installed this on my laptop and when I tried to use a template in excel, it said I had to upgrade to premium. Is that correct, this is just a basic program and in order to use any of the features, I have to upgrade? Or am I doing something wrong?

Asked 4 years ago by Kdh.

• A:Answer Code was in an email i received after purchase.

  Answered 4 years ago by computer

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Q: QuestionIs this new version of Word going to be back compatible with my old Word files? That is, if I have .doc and .docx files from older versions of Word, will I still be able to read and edit these?

Asked 4 years ago by Richard.

• A:Answer Thank you for your question. Yes, this version of Word is compatible with files created by older versions using Compatibility Mode, though older files may need to be converted to a newer format to take advantage of new Word features. For more information, go here: https://support.microsoft.com/en-us/office/converting-documents-to-a-newer-format-34ec742e-f0f9-4d95-bbe3-3ee8e30a86fa#

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI still have time left on existing phone with Microsoft 365 plan, and buying a new phone. do i need a new Microsoft 365 or will the original one transfer over?

Asked 4 years ago by nan.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

• A:Answer It can go on 6 devices.

  Answered 3 years ago by savvyshopper

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Q: Questionmy subscription expired, do I really need to renew if I only use my laptop for excell & word documents?

Asked 4 years ago by elenora.

• A:Answer Yes, your Office program will disable most if not all useful features unless the subscription is renewed. There is however an online version of Office that may suffice for skeletal documents & excel sheets. Also check out Google Drive.

  Answered 4 years ago by DYorkie96

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Q: QuestionIf I'm already subscribed to Microsoft 365 with a special corporate rate, am I still eligible to use this as an extension of my current organization-rate subscription?

Asked 4 years ago by Garth.

• A:Answer Yes.

  Answered 4 years ago by DYorkie96

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Q: QuestionI'm buying a new laptop. Can I transfer the Microsoft 365 Personal subscription I already have to the new machine from the old one?

Asked 4 years ago by shmoh.

• A:Answer Yes, i think you can. You just need the old subscription no. I did with my desktop computer

  Answered 4 years ago by EspnVerified Purchase

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