A:AnswerWe know caring for your Surface is important. By design, the Alcantara material resists spills and absorption. We recommend cleaning with a soft lint brush to restore luster of the fabric.
A:AnswerI don’t believe any of the products come with Microsoft Word or Excel software installed. They all require you to purchase them. There are options for college students to get Microsoft free from your school.
A:AnswerI am running all the adobe applications and creo on this Microsoft surface. Creo is a more intense 3D modeling software and this computer keeps up with it just fine.
A:AnswerYou can play simple games without noticing a stutter. However the Surface has an Integrated Intel UHD Graphics 620 chip. (Which is also in the HP Spectre 13 and the Dell XPS 13.
As a general rule of thumb if you are looking to design or avidly play video games on your laptop, you'll want to find a computer with a Dedicated Graphics card, such as the Nvidia GEFORCE RTX. The Razer Advanced and the Asus ROG are relatively popular amongst gamers and people who need power.
If you do get a surface, opt for the best specifications available.
A:AnswerWe're sorry to hear you're having some unique difficulties with your Surface Laptop 2. Our team would love to assist and can be reached here: https://aka.ms/AA4rbq6, at your earliest convenience.
A:AnswerSurface Laptop 2 comes with a standard 1-year limited warranty. You can learn more about the warranty for your device using this link here: https://aka.ms/AA4rbrm.
A:AnswerNo. You need an USB to Ethernet adapter to connect it directly to Ethernet Internet. However, WiFi works great for normal browsing and streaming. The slim size of laptop does not allow for full sized Ethernet connection.
