A:AnswerI purchased Total Tech for the laptop. If anything happens within 2 years, hardware or software, they either fix it or replace it. Well worth the price!
A:AnswerI bought mine a couple months ago and mine never gets hot or uses the fan, even when I’m using it on my lap with a blanket. You way want to take it back to Best Buy, see if you can get a different one, or what your options are.