Questions & Answers

13 Questions & 11 Answers
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  • Question
    Is this device both a modem and a router?   (5 Answers)

    By Butch January 10, 2017.

    Answers
    • Best 
      Answer

      Yes, it works well with Comcast Internet. It has both a 2.4 G and a 5 G network and additional guest networks for both. Easy to set up a no problems.

      By InMyView January 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Hi Will it support 4k tv signal Sincerely, Ilya   (1 Answer)

    By Ilya December 13, 2016.

    Answers
    • Best 
      Answer

      I have a 4k tv and stream media all the time and works great,so far so good.

      By luckyfrog December 14, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    What is the useful range/distance of wireless connection with this router?   (1 Answer)

    By Mezmar April 3, 2017.

    Answers
    • Best 
      Answer

      Not sure of the capability, but we have a smat TV on a different floor about 25 feet away , and it work fine.

      By Divernick April 3, 2017.

      • Verified Purchaser
  • Question
    Does this Motorola have decent access controls in the Admin? In other words, curfew settings? Specific day and time limitations, per individual device based on MAC address of the user's device???   (0 Answers)

    By MLipink August 18, 2017.

  • Question
    I have a six-year old Motorola Surfboard SBG6580, 8 downstream, 4 upstream, with 300 mbps down and 100 mbps up. Is this modem-router much of an upgrade?   (2 Answers)

    By Jaywriter August 12, 2017.

    Answers
    • Answer

      This product is an upgrade to your current setup.

      By CommunityAnswer August 12, 2017.

    • Question
      I have a download speed of 200 mbps, would this unit be the right one for me? Also, will it ever be back in stock?!   (0 Answers)

      By N2NiceThings July 25, 2017.

    • Question
      Is this router compatible with Alexa? I can't bring mine up. The 2.4 network is not asking for a password. Alexa is saying it's not secure. I can't access the 5.8. It's not showing as a connection option. Help   (0 Answers)

      By Alexacomp June 26, 2017.

    • Question
      I have AT&T for internet service and my modem quit, AT&T wants me to purchase a new modem from them, will this Router take the place of the broken one from AT&T? Thank you for any suggestions... Tony   (1 Answer)

      By Tony April 11, 2017.

      Answers
      • Answer

        Probably, but you will want to get a list of supported hardware from AT&T. They should have a list on their website. I bought this one specifically because it was on Comcast's compatible list.

        By Machaira April 11, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Can you use a ooma phone with this motorola MG 7550 .I have a motorola extreme SBG6580;and the ooma phone works good with that.thanks Bro.   (1 Answer)

      By Browser March 1, 2017.

      Answers
    • Question
      Is this compatible with Cablevision Optimum service?   (0 Answers)

      By PatchogueMikeS February 13, 2017.

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