Questions & Answers

1-10 of 15 Questions
  • Question
    Is it easy to program 10 hard-wired devices at the same time, prior to installation or after in place on ceiling?   (10 Answers)

    By kat May 18, 2016.

    Answers
    • Best 
      Answer

      It will be a lot easier prior mounting.

      By Onikoyi May 20, 2016.

    • Question
      Does the wired nest smoke/ carbon wired meet fire codes , is WIFI accepted by fire codes as a means of connectivity to other detectors????   (5 Answers)

      By Jack July 29, 2017.

      Answers
      • Answer

        Yes this product meets code.

        By RAgeKIller September 7, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Why did the price increase from $99 to $119? Has Nest recently added some new features or something?   (4 Answers)

      By yolli71 July 24, 2017.

      Answers
      • Best 
        Answer

        Nope, no new features, just a price jump. I think it's still second generation for the smoke detectors and third generation for the thermostat. I guess they figured their customer base is big enough now to where they can up the price and we will keep coming back to keep the house with a uniform brand.

        By JustinT August 4, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      When the Nest alarm goes off, can you silence the alarm with the phone app? Or do you have to climb up on the ladder to silence it ( I have really tall ceilings)? After checking your home of course. We've had false alarms with current ones.   (5 Answers)

      By Toooldtoclimb June 4, 2017.

      Answers
      • Best 
        Answer

        No need to mount the Nest on the ceiling... It's design allows much lower location... and I read a lot on these about a year ago and my understanding is that you can indeed control, operate, Silence it from the app. Here's a Copy and paste from the Nest website. "The new Nest Protect has been redesigned from the inside out. It has an industrial-grade smoke sensor, tests itself automatically, and lasts up to a decade. It's also the first home alarm you can hush from your phone without any extra hardware required. And just like the original Nest Protect, it tells you what’s wrong and can even alert your phone."

        By scott June 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      We do not have WiFi at home. However can I use my Android smartphone to connet to the smoke alarm? Does it use 4G data service of the mobile carrier?   (5 Answers)

      By Catherine February 26, 2017.

      Answers
      • Answer

        No. This unit requires WiFi in order to work.

        By Crash March 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      We are remodeling 1st floor and basement so we want to get WIRED detectors. We will install battery operated detectors on the 2nd and 3rd floors later. Will they all be able to communicate with each other - wired and unwired?   (10 Answers)

      By Julie January 26, 2017.

      Answers
      • Answer

        Yes, they will be able to communicate with each other. They will all be on the same Nest account and connected by WiFi.

        By robgraves February 4, 2017.

      • Question
        Nest Protect complies with Canadian Building Code, but does it comply with the ontario building code? Our inspector does not believe it meets the lighting requirements specified in 18.5.3 " Light,color, & pulse characteristics" although it meets the NFPA.   (5 Answers)

        By Smiley1990 January 14, 2017.

        Answers
        • Answer

          I bet if you contact Nest directly they can help answer your question. I have contacted them previously and they are a HUGE help. If they don't know they will usually put you on hold and find someone who does.

          By TX2017 June 28, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        When do you need to replace the batteries on the wired versions?   (5 Answers)

        By Marc January 9, 2017.

        Answers
        • Answer

          The battery just a backup, dont sweat about it too much...when its time to replace the battery, the app going to alert you ahead of time.

          By Socal January 16, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Do these require you to subscribe to service like on the nest thermostat to use the service or does it just operate off the App.   (5 Answers)

        By BigMonkey2837 December 12, 2016.

        Answers
        • Answer

          No, this functions with just the app. No subscription required.

          By CincyBearcat December 17, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        the wired one if you loose power does it have battery backup   (5 Answers)

        By gj December 10, 2016.

        Answers

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions