Questions & Answers

1-10 of 63 Questions
  • Question
    Will this work with Comcast cable, internet and phone?   (6 Answers)

    By Anonymous July 8, 2016.

    Answers
    • Best 
      Answer

      This router will work with Comcast Cable.

      By CommunityAnswer July 9, 2016.

    • Question
      Does this work with Time Warner Cable provider?   (6 Answers)

      By Anonymous March 22, 2016.

      Answers
      • Best 
        Answer

        yes it does. it even shows Time Warner on the box

        By fitefamily April 16, 2016.

      • Question
        Does this modem give off wifi?   (9 Answers)

        By Tony8544 July 14, 2016.

        Answers
        • Best 
          Answer

          Yes it gives off a very strong wifi signal

          By Awesomecubbies November 3, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        do you have to buy a separate router or is it all built in?   (5 Answers)

        By beefy December 26, 2016.

        Answers
        • Best 
          Answer

          The router is built in, it's a modem/router combo and it works like a champ. I am constantly hitting well above what I pay for in speed tests.

          By Bestbuy December 27, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        How many devices can connect to it?   (4 Answers)

        By Tati August 1, 2016.

        Answers
        • Best 
          Answer

          I have 4 Mac 2 rockus,1 a an fire tv ,1apple tv 4 iPhones plus vonage phone service work great better then twc rent modem

          By Ozkar November 4, 2016.

        • Question
          Do I need a service provider to use this for wifi? I just cancelled my cable but still have internet through them but i'm looking to cancel that all together but I still need WiFi.   (2 Answers)

          By Jessica March 13, 2017.

          Answers
          • Best 
            Answer

            Yes Jessica, you still need a provider but this unit will bring down your equipment rental costs. Check with Geek squad in your local store as to what provider is compatible with particular equipment before purchase.

            By federc55 May 6, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does this device work with ATT and Direct TV   (4 Answers)

          By CPat July 31, 2016.

          Answers
          • Best 
            Answer

            This device will work with AT&T and Direct TV

            By CommunityAnswer July 31, 2016.

          • Question
            Will this modem act as a direct REPLACEMENT of the Comcast cable modem? I want to replace my Comcast equipment with my own cable modem and wireless router.   (2 Answers)

            By DJ June 6, 2017.

            Answers
            • Best 
              Answer

              Yes, this is both the modem and router in one unit, and it works with Comcast (the service I have) as well as most other cable internet providers. Please note that there is a different model for DSL users who have AT&T or another DSL service.

              By Brett June 6, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            How come the modem gives 2 internet connections to choose from when I try to connect through wifi? And how would I fix it to just 1 internet connection.   (4 Answers)

            By Rich December 6, 2016.

            Answers
            • Best 
              Answer

              One is for the 2.4 Ghz and one is for the 5 Ghz. You can hook up to either of them. I have been told the 2.4 has a longer range but that the 5.0 is faster and more compatible with newer devices. I was advised to hook phones to 2.4 and TVs and computer to 5.0. They both use the same password. I don't see why you would want to fix it to only 1 internet connection.

              By Julie January 6, 2017.

            • Question
              Is it compatible with Cox?   (2 Answers)

              By Laika July 7, 2017.

              Answers
              • Best 
                Answer

                Yes, I use this with my cox service. You will have to call and have them activate the device.

                By rdm86 July 14, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member

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