Questions & Answers

1-10 of 119 Questions
  • Question
    What is the range of the Wi-Fi and how good is it with Comcast   (10 Answers)

    By Anonymous August 6, 2015.

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    • Best 
      Answer

      I have Xfinity and it works very well... and don't worry about calling them to activate it. Simply log on once it's connected and it can be activated online. So far, so good!

      By SammySam518 August 22, 2015.

    • Question
      Does it work with Time Warner Cable?   (11 Answers)

      By Mike February 22, 2015.

      Answers
      • Best 
        Answer

        Yes. Supports all speeds currently available and all speeds on the horizon (upto 680Mbps Download & 122Mbps Upload).

        By jtr02a March 7, 2015.

      • Question
        Can you set your own SSID and password?   (11 Answers)

        By Anonymous February 14, 2015.

        Answers
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          Answer

          Yes and yes.

          By Viva May 15, 2015.

        • Question
          does it work with cox cable internet?   (10 Answers)

          By Lynne January 7, 2015.

          Answers
          • Best 
            Answer

            Technically, yes although I can't get it to stay connected more than 8 hours at a time. It is still very buggy it seems & plenty of other users have seen the same thing if you do some searching.

            By ChadInGlendale March 18, 2015.

          • Question
            I have comcast triple bundle. Will this work for their phone service (landline).   (8 Answers)

            By Robin January 26, 2015.

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              Answer

              No -- if you want the phone service, you'll have the rent the box from Comcast. It is my understanding that no third party purchased units will work with their phone service. You may be able to buy the box directly from Comcast and avoid the monthly fee.

              By NGBmedia April 3, 2015.

            • Question
              Shouldn't this item allow more than 5 devices? I see less costly ones that can handle more. Thank you   (8 Answers)

              By Missy April 12, 2016.

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              • Best 
                Answer

                I turned on all my devices which are two laptops one being a Mac 3 cell phones and TV and connected it to my Wi-Fi. All of them were streaming video from YouTube, Netflix and Hula. All without buffering.

                By Iceman5970 August 19, 2016.

              • Question
                Will this need a technician to install?   (5 Answers)

                By Anonymous September 21, 2016.

                Answers
                • Best 
                  Answer

                  This was super simple to use. Plug it in, connect internet cable and follow the simple instructions to set up your network. The default username and password are on a plate on the back of the router which you can change after you've signed for the first time.

                  By laptopbuyer September 24, 2016.

                • Question
                  Not so computer savvy   (10 Answers)

                  I've got a large house and my current modem and router are set up in the center of my house. Service though Comcast is spotty. Does this need to be set up anywhere in particular? Also does it affect my current connection? Can this be used specifically for one computer in my house?

                  By Just me August 31, 2015.

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                  • Best 
                    Answer

                    I bought this same router/modem combination a few months ago. We went from 15mbps to 50mbps with Time Warner. We have a 3,000 sq ft house. We had a lot of problems with it being too slow, not being able to be picked up in 2 rooms over. It is mounted on top of our china cabinet in the dining room, which is about center of the house. My daughter called Netgear and they were very helpful in walking her through some system changes. We can now pick up the internet upstairs, in the garage, and even at a low level, in our small separate garage. Not sure what they had her change but they were almost going to send us a new one, thinking it might be defective. My suggestion is to call Netgear support and have all your information ready and let them see if they can help. Time Warner isn't the most reliable service, and we thought that might be it, but not this time. Haven't had any issues since. Good Luck.

                    By gmadd September 3, 2015.

                  • Question
                    Will this work with Verizon Fios?   (6 Answers)

                    By verizon user June 29, 2015.

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                      Answer

                      I believe so.. A buddy of mine has the same one with Verizon

                      By Rick November 27, 2015.

                    • Question
                      WiFI 802.11ac: is this router backwards compatible with older equipment?   (10 Answers)

                      I have a Brother wireless printer, g-band and 2.4GHz only. Does this router have a 2.4GHz band or not? It makes a big deal over being dual band and 802.11ac protocol. That might mean that it has two bands of 5GHz each. Anyway: is this going to work with my Brother printer or not?

                      By Anon December 15, 2015.

                      Answers
                      • Best 
                        Answer

                        Yes it supports 2.4Ghz, you have the option of turning both bands on or just one.

                        By Rithy January 6, 2016.

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